Front Office Supervisor

2 weeks ago


Lingfield Surrey, United Kingdom Lingfield Park Resort Full time
We are looking for a passionate and knowledgeable Front Office Supervisor, to work with our fantastic team at Lingfield Park Marriott Hotel & Country Club. This would be an ideal role for an experienced Hotel Receptionist,looking to takethe next step in their career. About the role The Front OfficeSupervisor will be required to assist, lead and coordinate the Front Office Department, ensuring high quality customer care and satisfaction is delivered at all times. Taking a pro-active approach on behalf of the Front Office Manager to ensure continuous improvement within the department and deliver against budgeted guidelines, while exceeding guest expectations and staff welfare. The desirable candidate we are looking for ashas.. Minimum of 3 years experience as Receptionist, ideally in a hotel setting or similar. Knowledge of hotel systems and software - ie. Opera and MARSHA Influencing skills Leadership skills At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions. We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.

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