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Crisis Care Coordinator

4 months ago

Norwich, United Kingdom JMR Healthcare Ltd Full time

**Crisis Care Coordinator**

**Hours**: 37.5 hour per week

**Contract Type**: Full Time

**Location**: Norwich Office (Poringland)

**Salary**: £25,000 per annum

**JMR Healthcare are looking for an experienced Care Coordinator to join our team in our office based in Poringland**

**About the Role**

Matched with your care experience, JMR Healthcare have an exciting opportunity for someone to help support our already well-established office team. You will be supporting our Crisis Management Team in the daily organization and running of our Crisis Service.

The right individual will be joining the business at a pivotal time after a period of significant growth and change.

**Roles & Responsibilities**:

- Answering in-bound calls from services and staff.
- Being on-call out of hours. (On call Rota).
- Cover last minute shifts considering sickness and annual leave.
- Communicate with the crisis team effectively.
- Be able to staff new packages quickly and efficiently.
- Build relationships between crisis support workers and the office team.

**About you**
- Proficient IT skills including Outlook, Word, and Excel.
- Excellent written and verbal communication skills.
- Past Care Coordinator or similar experience.
- Excellent people skills.
- Resilient.
- Excellent organisation skills.
- Ability to handle and adapt to fluctuating deadlines.

**Employee Benefits**
- Dedicated Personal Development & Well-being Officer for all staff, 24/7.
- Competitive pay rates
- Flexible working times
- An extra day annual leave for your birthday
- Staff events
- A positive working environment focused on personal and professional growth

**About us**

JMR Healthcare is a specialist Temporary & Permanent Staffing Agency based in Norfolk. We provide highly experienced and highly trained agency staff to care providers and facilities.

Our Hard working and experienced team are our greatest asset, and we are fortunate enough to be expanding and growing our team. We believe in having the best staff, who are trained highly, paid well, and feeling valued.

JMR Healthcare was humbly started by a Support Worker with a clear drive to make a significant difference to the Healthcare Agency Sector. Initially just himself, James provided his extensive experience and skillset to care providers across the county and soon made an impression. With demands on the business from clients mounting high, JMR set out to implement a stringent recruitment process to ensure JMR staff are intrinsically aligned with the Ethos and Culture imbedded by our founding values.

Should you have any questions, wish to discuss this role further or submit a CV you can speak with Eve Shipton - Recruitment Lead on 01953 860481

**Job Types**: Full-time, Permanent

**Salary**: From £25,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Free parking
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

**Experience**:

- care coordinating: 1 year (required)

Work authorisation:

- United Kingdom (required)