Receptionist (26-30 Hours Per Week)

7 months ago

Colchester, United Kingdom Primary Care Careers Full time

**About the Role**:
This is an exciting opportunity for an enthusiastic and pro-active receptionist to join the team based in Rowhedge and University of Essex Medical Centre. The role is for 26 - 30 hours per week.

Rowhedge offers a unique opportunity to develop expertise in student health alongside general practice. It is a split site practice with a campus-based health centre and a dispensing village practice. It is also a pilot site for Pride in Practice. The practice consists of an established team of 4 partners, 4 salaried GP’s and 1 GP retainer.

Responsibilities will include (but are not limited to):

- booking appointments,
- greeting patients,
- answering queries from patients and outside agencies and/or signposting to appropriate members of staff,
- updating patient records,
- processing correspondence
- liaising with patients using various different types of communication methods.

Please see attached job description for full details.

You will have excellent communication skills both written and orally, and have good social skills. You will have a friendly and positive approach towards patients and other visitors either in person or over the telephone.

You will also need to have flexibility to cover other shifts.

**About Us**:
The Colte Partnership is a GP super-partnership, formed in June 2017. It brought together 9 local GP surgeries across Colchester and Tendring, serving approx. 98,000 patients. With the combined workforce, skills and knowledge, we are in a unique position to assist our patients across the county.

As well as General Practice, we offer Extended Access appointments to enable all of our patients to access medical care at evening and weekends; we work collaboratively with external agencies to provide in home services and Social Prescribing; we are working to be at the forefront of Clinical Research; and have many more exciting ventures on the horizon.

We also work as three collaborative Primary Care Networks (PCNs) which span across Colchester and Tendring:

- Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery
- Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre
- Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.

**Disclosure and Barring Service Check

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