Booking Clerk

7 months ago

Wolverhampton, United Kingdom Great Bear Full time

Company Description

Great Bear is a leading 3rd party logistics business providing a wide range of ambient warehousing services, shared-user and dedicated transport solutions to a wide variety of customers alongside offering a flexible mix of added-value services to simplify supply chain. We operate over 7 million sq.ft. of warehousing space across 30+ locations in the UK. Our distribution network spans all corners of the country.

Our Wolverhampton site are now recruiting for a Booking Clerk on a full time permanent basis.

**Salary**: £21,673 per annum.

Working hours: Monday-Friday, (9:00 - 17:00).

**Job Description**:
The purpose of a** **Booking Clerk is to contribute to the success of the Wolverhampton site by ensuring customer queries are dealt with in a timely and professional manner and to the satisfaction of the customer.

**Key Duties of a Booking Clerk**:

- Arranging all outbound delivery bookings on behalf of our clients.
- Adding delivery information to our transport management systems.
- Communicating professionally with the clients and the team regarding any delivery issues, cancellations or delays.
- Producing packing & label instruction sheets via our excel template.
- Logging any delivery issues, delays or failures to assist with monthly reporting.
- Updating confirmed bookings, transport and pricing information.
- Organising transport with hauliers.
- Other administrative tasks as determined from time to time.

**Qualifications**:

- Excellent Communication & Customer Service skills.
- Experience working with transport and hauliers would be desirable.
- Efficient at data entry into platforms including websites, spreadsheets and warehouse systems.
- Able to demonstrate a high attention to detail.
- High level of numeracy.
- Effectively prioritise work load in order to meet set deadlines.

Additional Information

As part of its Drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Competitive salary
- Competitive holiday entitlement
- Pension scheme
- Life Assurance
- Retail discounts via our benefit platform

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