IT Customer Service
2 weeks ago
**Do you have a passion for Customer Service, technology and want to start a career in IT?**
Adecco Recruitment are currently looking for two IT Customer Service Analysts to join one of our prestigious clients based in York. These are temporary positions for initially 6 months with the likelihood of extension. You will be required to work on site while training (initially 8 weeks) then will have the option for hybrid working where you will be required to be on site a minimum of twice per week.
**37.5 hours per week (optional 35 or 40 hours available on request) Shift length of 8.5 hours covering between 0700-1800 (on a rota basis)**
**Pay: £11.95 per hour**
- This role is in a dynamic and lively team set within a large, busy, fast paced environment. You will work to agreed service levels, contributing to targets by making sure queries are resolved in a timely manner. Attention to detail, reliability and consistency are key skills that you will need to demonstrate in this role.
- You don't need experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable.
**Skills & Knowledge**:
- Excellent customer service Communication skills (both verbal and written) essential
- Have a genuine interest in working in the IT sector Technical knowledge desirable,
- Attention to detail and accuracy essential
- Appetite to learn and problem solve
- Reliability
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
To speak to a recruitment expert please contact Warren Mantle
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