Asc Income Co-ordinator

5 months ago


Portsmouth, United Kingdom Portsmouth City Council Full time

**ASC Income Co-ordinator**

**Salary**:Band**:6, £26,073 - £29,777 p.a. (£21,140 - £24,143 for 30 hours)

30 hours per week - days to be discussed at interview.

Portsmouth City Council is committed to safeguarding and promoting the welfare of 'adults at risk' and expects all staff and volunteers to share this commitment.

**Portsmouth City Council**

At Portsmouth City Council we're all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.

With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority's main goal is to ensure the best care and development of all those within the city. From customer service to multi-million pound projects, our residents are at the heart of everything we do.

**Your New Role**

Within this role you will work within a busy team providing a front-line service to a range of teams within Adult Social finance team and Adult Social Care clients. You will deal with a range of administrative tasks, including booking appointment, actioning various tasks to ensure the clients ASC invoice is accurate at the end of each month, dealing with enquiries via post telephone or in person. In addition, you will process incoming and outgoing mail (via electronic or letter) typing and sending letters, maintaining records and files. The role will require the daily use of various electronic systems such as "ContrOCC" the ASC Finance system and "Fusion" the Corporate Finance system to view client records, book appointments, deal with queries both internally and externally, reconcile accounts and ensure the client is being charged correctly for their Adult Social Care services.

**What you'll need to succeed**

With excellent customer service skills you will have a high standard of literacy and numeracy as well as an understanding of the Care Act 2014 and Metal Capacity Act 2005. With working experience of office procedures and strong IT skills, you will have a strong attention to detail, good analytical skills and the ability to work on your own initiative and plan and prioritise your work. In addition, you will have a solid understanding of GFDPR and how to work within this legislation.

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**What you'll get in return**

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

- Generous annual leave (27 days per year rising to 31, pro rata for part time hours) with the potential to purchase additional leave.
- A fantastic pension which allows you the opportunity to pay in more for that greater return.
- Flexible working hours.
- Access to a wide range of training and development opportunities including apprenticeships.
- Extensive wellbeing support through the Employee Assistance Programme
- Discount on travel, travel loans and the bike loan scheme
- Discounts on a wide range of goods and services - access a range of discounts and offers from thousands of restaurants, shops and more.

**Application process**:
You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.



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