Part Time Team Leader

5 months ago

Portsmouth, United Kingdom Two Saints Full time

**Part time, 21 hours a week.**

**£15,401 progressing to £17,113**

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will manage a team of support workers across three new services that work with our homeless clients. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

**MAIN RESPONSIBILITIES**
- You will support your team to achieve their potential through regular staff supervision and coaching
- You’ll hold a small client caseload and further support your team with their workload, ensure an effective and timely response to all complaints and safeguarding issues taking appropriate action
- You will be responsible for ordering, petty cash, administration around housing benefit claims
- You will monitor and action any housing account arrears in line with organisational policy and have knowledge of the welfare benefits to support clients in maximising their income
- You will lead, report and monitor maintenance issues relating to client properties
- You will ensure that clients are provided with opportunities to get involved in co-designing and co-producing service delivery with support from the Client Engagement Team
- You will be involved in the recruitment of staff for your team
- You will work in partnership with other agencies and attend meetings to represent the service and Two Saints
- Increase presence of service in the local area to help win tenders and maintain current contracts
- Facilitation and monitoring of agreed client support
- Manage referrals and ensure their timely allocation for support
- Provide reports and data where needed
- Support and travel to other services where required
- Be part of the young people’s service on-call rota

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

A minimum one years’ management experience is desirable however, you’ll have a real passion for wanting to work with young people experiencing homelessness or leaving care. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English and great communication skills
- Basic IT and keyboard skills
- Polite, assertive manner
- Passion for working in a client/customer facing role
- Have an interest and genuine concern for homelessness and related issues
- Experience of working in a residential or institutional or similar
- Knowledge of voluntary and statutory agencies
- ** A full driver’s licence and access to a vehicle is a requirement for this role**

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

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