Operations Coordinator
6 months ago
**About Us**
CAST is a vibrant, UK-based company that revolutionises the art of jewellery making by offering unique experiences and kits that empower individuals to unleash their creativity.
Founded in 2017, CAST has grown from a monthly event into a dynamic business with a global customer base. They are dedicated to promoting joy, creativity, and mindfulness in a fast-paced world, all while championing sustainable and ethical manufacturing practices. Their mission is deeply rooted in making the world a happier and more creative place, backed by a commitment to environmental responsibility and mental wellness.
**Job Overview**:
Are you a well-organised person that loves keeping to a schedule? Are you confident solving logístical problems? Do you enjoy working with your hands, and are happy with handling delicate items?
We are seeking an experienced Operations Coordinator to join our team. The Operations Coordinator will be responsible for supporting the day-to-day operations of the CAST creator kit business and working closely with our production and manufacturing teams. This role requires strong organizational, administrative and time-management skills.
**Duties**:
- Liaise with production teams to track manufacturing processes and ensure timely completion.
- Provide exemplary customer support and resolve inquiries and issues efficiently.
- Manage daily order fulfillment, including packaging and dispatch.
- Maintain accurate stock levels and conduct regular inventory assessments to ensure supply meets demand.
**Skills**:
- Strong time management skills to handle multiple tasks effectively.
- Strong written and verbal communication skills for liaising with various stakeholders.
- High attention to detail for accurate order and stock management.
- Problem-solving abilities to address production and customer-related challenges.
- Proficiency in inventory management systems and relevant software.
Please note that all positions at our company are paid positions.
**Job Types**: Full-time, Part-time, Permanent
Pay: £23,284.00-£24,258.00 per year
Expected hours: 20 - 35 per week
**Benefits**:
- Casual dress
- Company pension
- Employee discount
- Flexitime
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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