Referral Administrator

5 months ago


Liskeard, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

The Single Point of Access Team (SPOA) and are looking for a Referral Administrator to join our developing county wide service.

You will have a flexible approach to working, the ability to work to tight deadlines, be friendly and approachable.

Training and regular on going supervision will be provided.

The working days/hours will be Monday - Friday, 8.45 a.m. - 5.15 p.m.

1 x Referral Administrator post based from Trevillis House, Lodge Hill, Liskeard.

The site has free onsite parking for staff.

To provide a comprehensive, confidential administrative support service to the Adult Mental Health Assessment Team within the Locality.

The role will have daily contact with patients over the telephone including adults wishing to refer themselves, carers, General Practitioners making enquiries and patient follow ups along with contact from other members of professional bodies/agencies around the Assessment Service.

You will work alongside the other Referral Administrators in their Localities.

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 532,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.



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