Sales Operations Lead
6 months ago
**Sales Operations Lead - EMEA & USA**
This is an exciting time to be joining one of the fastest growing privately held Contractor Management Organisation. We help some of the biggest organisations in the world with outsourced contractor management programmes.
And we want you to join us
**Our core values.**
CXC is a workplace like few others. Our people retention vastly outshines our talent and industry competitors. With shared values that are lived by all, our team is empowered to deliver a high-grade service that our clients have come to expect from the CXC brand.
**Job Summary**
We are seeking a highly motivated and experienced Sales Operations Lead to join our team. The Sales Operations Lead will be responsible for leading sales operations, optimizing sales processes, and driving revenue growth. They will develop and implement strategies, identify useful sales tools, manage the sales operations team, and analyze data to understand how they can improve sales performance.
**Key Responsibilities**
- Assist in the Development and execute the implementation strategies to increase revenue and optimize sales processes.
- Identify useful sales tools and technologies to improve sales performance.
- Manage & coach the sales team to ensure day-to-day tasks get accomplished.
- Analyze data to understand how to improve sales performance and identify opportunities for growth.
- Drive and promote a culture of sales excellence
- Assist in Developing key performance metrics to measure the activities that have the most significant impact on sales productivity.
- Work closely with sales leadership to reach monthly, quarterly, and yearly revenue goals.
- Ensure Data Hygiene on Salesforce CRM
- Close the gap between sales and marketing alignment
- Expansion and upselling strategies
- Data review and analysis
- Collaborate with finance on sales compensation plans and develop policies to ensure data quality.
- Guide and manage our CRM infrastructure.
- Lead meetings on pipeline development within CRM, account strategy deliverables, etc.
- Ensure Salesforce CRM best practice
- Work with Salesforce Admin on Dashboards and customized reporting
- Coach Sales Team on Stuck Opportunities or Leads
**Qualifications**
- 7-10 years of relevant business experience, preferably in sales operations, sales excellence and sales support
- 5 Years of Revenue Operations or Sales operations experience in high growth companies
- Strong analytical skills and the ability to translate data into actionable insights.
- Excellent communication and interpersonal skills.
- Strong leadership and management skills.
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