Admissions Officer
4 days ago
**Admissions Officer (Pre-enrolment services)
**Salary: £25,000 per annum plus up to 20% bonus
Kaplan International Pathways, a division of Kaplan Inc., is an exciting company in the world of international education. We offer a range of courses from University preparation programmes in the UK, Australia, USA, China, Japan and Nigeria through to full degree programmes, in partnership with universities at locations in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in international student recruitment and focus on first-rate pastoral care and student support, we provide international students with high quality, flexible international education and study opportunities.
**Admissions**
Our Admissions team perform a key role in recruiting high-quality students from around the globe to our international colleges throughout the UK. Every student that enters one of our programmes has to fulfil the entrance criteria and complete the many stages involved with obtaining their student visa. As a team, Admissions take responsibility for student throughout this process which typically takes several months from start to finish.
**About the role:
Your key day to day tasks will include but not limited to;
- Following up by phone to guide students through the next steps
- Counselling students though the visa process to ensure a successful visa outcome
- Undertaking designated regional credibility and practice interviews
- Chasing students’ visa outcome and arrival information
- Liaising with the Accommodation and College teams for pre-arrival support
- Providing ongoing communication and support to maintain a smooth student journey
- Making sure all student records are up-to-date
- Adhering to the Student visa policy and maintaining outstanding compliance
- Ensuring visa refusal rates stay below 10% across all Kaplan International Pathway Colleges, through effective assessments and counselling
**About you**:
To perform the role to a high level, you will need;
- Excellent oral, written and communication skills including a positive tone of voice and an ability to enunciate clearly
- Aptitude for building rapport and influencing
- Ability to input data quickly and accurately
- Strong attention to detail
- Interest in customers and helping them to achieve their goals
- Sociable, friendly disposition
- Ability to prioritise and plan workload under tight deadlines
- A solution oriented, result focused, enabling approach
- Ability to think strategically and manage changes in systems and procedures
- Commitment to the highest standards of customer service
- Detailed understanding of both internal and external admissions policies and procedures
- Willingness to work flexible hours where required (including some weekends during critical periods)
- Multicultural outlook and interest in working with international students
- Strong written and spoken English
- Competence with Microsoft packages including Outlook, Word, Excel and PowerPoint
- Previous experience in an admissions or student recruitment related role is highly desirable but not essential._
**What we’ll offer you**:
To help you succeed in your role, we’ll provide you with on-going training and support. There are excellent opportunities for development and progression both within the Admissions team and the wider KI Higher Education business. Your role will also include travel to our Kaplan colleges and partner universities.
Our benefits for the permanent roles include 28 holidays per year plus bank holidays, pension, childcare vouchers, enrolment in a group income protection scheme and additional benefits.
**Application method and interview process**:
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Applicants must be able to provide proof of eligibility to work in the UK._**
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£25,000 per annum plus up to 20% bonus
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