Golf Operations Assistant

2 months ago


Knowl Hill, United Kingdom Castle Royle Golf and Country Club Full time

Castle Royle offers a warm and welcoming atmosphere, set in a beautiful location with an inspiring mix of golf and health facilities. It is a premium, exclusive membership club that exudes class and demands the very highest standards.

We are extremely proud of the member experience that we offer, making sure our club standards are nothing short of first class. Regardless of the type of visit, our club is a place that people love to spend their time, mainly due to the fact that our team place our members at the heart of everything we do.

An exciting opportunity has arisen for the right personality, we are looking to recruit an exceptionally driven individual to take on the role of **Golf Operations Assistant.**

**Job Purpose**
Responsible for the member experience within the golf clubhouse, where applicable.

**Job Tasks/Duties**
- Ensures that all golf members and their guests receive excellent customer service in line with premium Castle Royle standards.
- Must have a good understanding of golf and the needs of members within a exclusive member environment.
- Maintains the smooth and efficient daily running of the golf reception / retail area ensuring the area is fully stocked and clean at all times.
- Working closely with the Golf Operations Manager, striving to achieve the annual golf income budgets and drive sales to meet pre-set monthly targets. These specific incomes are subscription heavy but also include retail and guest green fee.
- Controls and manages play, ensures that all players are checked in and when necessary charged correctly.
- Promotes daily sales and special offers to customers.
- Monitors the receiving and checking-in of all merchandise.
- Assists customers with merchandise selections; works at sales counter as necessary.
- Supervises and operates the point-of-sales (POS) system.
- Reports verbal feedback from golfers to the Golf Operations Manager or the Club General Manager / Director.
- Completes other admin tasks as assigned by the Golf Operations Manager.
- To ensure a high degree of personal presentation and hygiene in line with the company’s dress and appearance policy.
- To be a positive ambassador for the Company’s CARE values at all times.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free fitness classes
- Gym membership
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person


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