Administrator
2 months ago
**Job purpose**
These roles will provide an efficient support service, including secretarial and administrative assistance.
**Accountabilities**
- To monitor, review and improve processes, systems and practices to ensure that principal officers perform successfully and optimise efficiencies.
- To communicate effectively with members of the public and colleagues in a clear and concise manner taking account of the particular circumstances, including obtaining information from an appropriate source in response to a non standard query and feeding back to an enquirer in an accurate and effective manner, giving particular regard to assessing the particular circumstances.
- To provide administrative support to ensure efficient running of the Service.
- To manage the filing and storage of all electronic and paper files, in line with best data management practice, to ensure efficient and effective record keeping.
**Qualifications, training or other requirements**
Understanding of how Local Government works.
**Knowledge, skills & experience**
Educated to NVQ 3 level, or possesses relevant vocational/professional qualification, or demonstrates relevant experience
Ability to problem solve and act on own initiative.
Clear and pleasant telephone manner
Ability to set up basic spreadsheets and use/manipulate more complex spreadsheets
Good Numeracy skills
Ability to deal with correspondence and compose routine letters
Demonstrate ability to use own initiative work with limited supervision and accept responsibility for own work
Demonstrate ability to work to strict deadlines, organise and prioritise own workload effectively
Experience of dealing with difficult customers and problem solving
**Job Types**: Full-time, Temp to perm
Contract length: 6 months
**Salary**: From £10.42 per hour
**Experience**:
- Customer service: 5 years (preferred)
- Administrative experience: 5 years (preferred)
- public sector: 1 year (preferred)
- spreadsheets: 1 year (required)
Work Location: One location
Reference ID: 5228604
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