Current jobs related to Gaming Supervisor - Blackpool - Grosvenor Casino

  • Gaming Supervisor Position

    13 hours ago

    Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time

    Gaming Supervisor Role at Grosvenor CasinosAbout the RoleGrosvenor Casinos is seeking a skilled Gaming Supervisor to join our team. As a Gaming Supervisor, you will be responsible for overseeing the gaming floor, ensuring a secure and enjoyable experience for our customers. You will work closely with the gaming team to provide exceptional customer service,...

  • Gaming Supervisor Position

    15 hours ago

    Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time

    Gaming Supervisor Role at Grosvenor CasinosAbout the RoleGrosvenor Casinos is seeking a skilled Gaming Supervisor to join our team. As a Gaming Supervisor, you will be responsible for overseeing the gaming floor, ensuring a secure and enjoyable experience for our customers. You will work closely with the gaming team to provide exceptional customer service,...

  • Gaming Supervisor

    3 days ago

    Blackpool, United Kingdom Grosvenor Casinos Full time

    Gaming Supervisor - BlackpoolCompany DescriptionGrosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an...

  • Gaming Supervisor

    1 week ago

    Blackpool, United Kingdom The Rank Group Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place...

  • Gaming Operations Manager

    2 days ago

    Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time

    Gaming Supervisor RoleWe are seeking a skilled Gaming Supervisor to join our team at Grosvenor Casino, Blackpool. As a key member of our gaming team, you will be responsible for ensuring the smooth operation of our gaming activities, providing exceptional customer service, and maintaining a secure and enjoyable environment for our customers.Key...

  • Gaming Operations Manager

    2 days ago

    Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time

    Gaming Supervisor RoleWe are seeking a skilled Gaming Supervisor to join our team at Grosvenor Casino, Blackpool. As a key member of our gaming team, you will be responsible for ensuring the smooth operation of our gaming activities, providing exceptional customer service, and maintaining a secure and enjoyable environment for our customers.Key...

  • Experienced Gaming Professional

    3 days ago

    Blackpool, Blackpool, United Kingdom The Rank Group Full time

    About UsGrosvenor Casinos is a leading gaming operator in the UK, committed to delivering exceptional customer experiences in a safe and responsible environment.Job SummaryWe are seeking an experienced dealer to join our team at Grosvenor Casino, Blackpool. As a skilled dealer, you will be responsible for delivering outstanding customer service through live...

  • Experienced Gaming Professional

    3 days ago

    Blackpool, Blackpool, United Kingdom The Rank Group Full time

    About UsGrosvenor Casinos is a leading gaming operator in the UK, committed to delivering exceptional customer experiences in a safe and responsible environment.Job SummaryWe are seeking an experienced dealer to join our team at Grosvenor Casino, Blackpool. As a skilled dealer, you will be responsible for delivering outstanding customer service through live...

  • Gaming Operations Manager

    1 week ago

    Blackpool, Blackpool, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Blackpool, is seeking a skilled Gaming Supervisor to join our team. As a key member of our gaming operations, you will be responsible for ensuring the smooth running of our gaming activities, providing exceptional customer service, and maintaining a safe and secure environment for our customers and staff.Key...

  • Gaming Operations Manager

    1 week ago

    Blackpool, Blackpool, United Kingdom The Rank Group Full time

    About the RoleGrosvenor Casino, Blackpool, is seeking a skilled Gaming Supervisor to join our team. As a key member of our gaming operations, you will be responsible for ensuring the smooth running of our gaming activities, providing exceptional customer service, and maintaining a safe and secure environment for our customers and staff.Key...

  • Card Room Supervisor

    4 months ago

    Blackpool, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Poker Room Supervisor

    3 months ago

    Blackpool, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Experienced Casino Dealer

    3 days ago

    Blackpool, United Kingdom Grosvenor Casinos Full time

    Experienced Casino Dealer - BlackpoolCompany DescriptionGrosvenor Casino, BlackpoolAs a skilled dealer, you will demonstrate expertise in delivering outstanding customer service through live gaming experiences.As a valued team member, you'll receive a number of benefits: 1,000 joining incentive paid in 2 installments (T's & C's apply)A share of uncapped...

  • Experienced Dealer Position

    2 days ago

    Blackpool, Blackpool, United Kingdom Grosvenor Casinos Careers Full time

    Job Title: Experienced DealerWe are seeking an experienced dealer to join our team at Grosvenor Casinos. As a dealer, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our patrons.Key Responsibilities:Acknowledge and welcome customers, providing a warm and friendly atmosphereUnderstand and explain...

  • Experienced Dealer Position

    2 days ago

    Blackpool, Blackpool, United Kingdom Grosvenor Casinos Careers Full time

    Job Title: Experienced DealerWe are seeking an experienced dealer to join our team at Grosvenor Casinos. As a dealer, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our patrons.Key Responsibilities:Acknowledge and welcome customers, providing a warm and friendly atmosphereUnderstand and explain...

  • Trainee Dealer

    4 months ago

    Blackpool, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Experienced Dealer Position

    3 days ago

    Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced DealerWe are seeking an experienced dealer to join our team at Grosvenor Casinos. As a dealer, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our patrons.Key Responsibilities:Acknowledge and welcome customers, providing a warm and inviting atmosphere.Understand and explain...

  • Experienced Dealer Position

    2 days ago

    Blackpool, Blackpool, United Kingdom Grosvenor Casinos Full time

    Job Title: Experienced DealerWe are seeking an experienced dealer to join our team at Grosvenor Casinos. As a dealer, you will be responsible for providing exceptional customer service and ensuring a smooth gaming experience for our patrons.Key Responsibilities:Acknowledge and welcome customers, providing a warm and inviting atmosphere.Understand and explain...

  • Trainee Dealer

    3 months ago

    Blackpool, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

  • Experienced Dealer/croupier

    4 months ago

    Blackpool, United Kingdom Grosvenor Casino Full time

    Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to...

Gaming Supervisor

4 months ago

Blackpool, United Kingdom Grosvenor Casino Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description**:
Leading your team of dealers in a way to create a successful pit is a big ask Using your skills and experience to entertain guests, keep your team engaged and remain commercially focused, you’ll be challenged daily.

You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience.

As a gaming supervisor you will have autonomy with a supported structure to deliver the best live gaming experience through great service, well developed team and the ability to make the most of opportunities as they arise.

You will;
- Welcome customers warmly in to the business
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Lead your team to provide efficient and dynamic service
- Support the Management Team with new initiatives, budget control and positively driving the business forward.
- Coach and train team members to the highest standard
- Deliver an excellent quality experience by evaluating individual needs and acting upon this information
- Communicate effectively with colleagues and management
- Create an environment of community and fun
- Develop our HVC base, promotions and marketing
- Maintain the security of the game, cash and assets
- Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling

**Qualifications**:

- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working as a gaming supervisor or similar
- Extensive knowledge of games operated with the casino
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Good interpersonal skills and conflict resolution
- Experience of working within high pressure environments
- Experience and confidence to deliver training and coaching

Additional Information

**Benefits**:

- Higher Premium Pay Rate (Midnight-8AM)
- Tips
- Paid Breaks
- 28 days paid holiday (Pro Rota)
- Company pension
- 50% off food on shift
- 50% off food Friends and family discount
- Free on-site parking
- Life insurance
- Employee Assistance program
- Sick pay
- Monthly Rewards
- Annual STARS Awards celebration
- Staff social Fund / Events