Receptionist

2 weeks ago


Exeter, United Kingdom The Devon Hotel Full time

As a Hotel Receptionist, you will be responsible for recording and monitoring all hotel bookings, ensuring exceptional customer service as well as answering internal and external phone calls. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible working is available with various shifts including mornings, evenings and weekends. This is a great opportunity to work for a successful local company in Exeter**.**

**What will I be doing?**

As a Receptionist at The Devon Hotel, you are responsible for recording and controlling all hotel bookings, and communicating with all departments.
Specifically, you will be responsible for performing the following tasks:

- Record and control hotel bookings with accuracy and effectiveness
- Completing day-to-day office administrative tasks including hotel banking
- Friendly and professional customer service when dealing with customers as well as exceptional customer service skills

**What are we looking for?**

To successfully fill this role as Receptionist at The Devon Hotel**,** you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude and willingness to learn
- Good communication skills
- Commitment to delivering high levels of customer service
- A neat and tidy appearance (hair and fingernails) and adherence to uniform requirements.

**Brend Hotels: Receptionist**
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in a team

Although previous experience would be beneficial, it is not essential as full training will be provided.

**What’s in it for me?**

There’s plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company.

**What is it like to work for Brend Hotels?**

Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all

**Job Types**: Full-time, Permanent

**Salary**: £20,020.00 per year

Schedule:

- Monday to Friday
- Weekend availability


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