Sales Administrator

1 day ago


SuttoninAshfield, United Kingdom Hays Specialist Recruitment Limited Full time

Sales Coordinator, Sutton in Ashfield
**Your new company**
My client a leading manufacturer in Nottinghamshire is looking to looking to appoint a sales administrator to join their business on an ongoing temporary assignment.
**Your new role**
- Ensure that Customer Purchase Orders are entered promptly and accurately, checking pricing, product description accuracy and clear delivery expectations and advising customer if this does not meet customer requirements and issue order acknowledgements,confirmations or proformas as required.
- Personal responsibility for a defined customer base and secondary support to further customer base. With a willingness to learn about the customers and products.
- Ensure that timely updates are given to customers & sales teams, in terms of order status.
- Management of orders ensuring all aspects of the project are controlled to maximise customer satisfaction.
- Develop relationships with customers with a positive and proactive attitude.
- To investigate and resolve price / shipping / credit term related queries, also ensuring actions are put into place to prevent further queries.
- To progress orders and expedite product. Co-ordination of Customer Purchase orders in a proactive manner.
- To check delivery time issues with materials planning and communicate delivery times to the customers.
- To liaise with the Logistics Team to ensure customer orders are dispatched and delivered in accordance with customer requirements.
- Contribute actively in achieving the monthly/yearly sales target for the assigned portfolio.
- Proactively participate in local projects aiming at improving order management & customer satisfaction.
- Understand the SAP order management to interrogate and investigate specific customer orders.
- To develop a basic technical knowledge of the MEDC product portfolio and certification.
- Liaison and co-ordination with MEDC internal departments and other Cooper entities to ensure accurate information is delivered to the customer.
- Contribute to the customer service team pre-defined service levels and strive to continuously improve those levels and associated processes.

**What you'll need to succeed**
- Clear and professional communication skills,
- Detail oriented and works with a high degree of accuracy data entry and interpreting skills
- Work ethic that encourages teamwork and exceeds goals.
- Advanced analytical skills, with the ability to manage multiple tasks and challenges, ensuring proactive follow up on all actions to meet customer requirements
- Proficient in IT support packages including Excel and Outlook.
- SAP system knowledge (desirable)
- Experience within a business to business sales environment

**What you'll get in return**
You will be rewarded with a temporary contract to start ASAP working Monday to Friday at their offices in Sutton in Ashfield.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.


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