Spares Manager

4 weeks ago

Newport, United Kingdom City Plumbing Full time

**#NotAsparePart** Come and join us as a results driven Spares Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.

**The role**: As a Spares Manager, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Spares Manager role is part of the wider branch team, and the key to success will be customer service - buildingrapport and strong relationships with new and existing customers. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way

**Key Responsibilities**:

- Business planning to achieve and exceed sales targets
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Creatively attracting and securing new customers and business into the branch
- Assisting with the general duties within the branch and providing a specialist Spares point of contact to customers
- Interpreting data and managing initiatives to drive efficiency and profit, including KPI information

**You**: As a Spares Manager, you'll have sound knowledge of heating spares product and materials, you will play a crucial role in growing our existing business whilst attracting new customers by outshining the competition. You will have the ability to work on yourown initiative with a minimum of supervision. This role is extremely varied allowing you to gain extensive product knowledge and experience. Ideally you will have previous experience in the spares industry, but more importantly, you will have the right attitudeand enthusiasm with ambition to take ownership of your own success.

**Us**: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career We’re proud of our reputation for sellingquality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their careerwith us.

**Benefits Package and Cultural Environment**:

- Bonus
- Discounts, savings and cash back at numerous retailers
- Savings on driving lessons, phone bills, gym memberships as well as further benefits
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more

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