Customer Team Leader

7 days ago


Northampton, United Kingdom Coop Full time

Retail Supervisor - Customer Team Leader
Location: Upton Place, High Street, Northampton, NN5 4UX
Pay: £10.45 per hour & amazing benefits.
Contract: 20 hours per week + regular overtime, permanent, part time
Full training given

Working pattern: varied shifts including early mornings (store opening), late evenings (store closing) and weekends, to be discussed at interview

When you join Co-op as a Team Leader, you’ll help shape the future of a business that’s truly different. We’re passionate about putting our ethical values into practice, and with your direction your team will be there for the community to do amazing things that will help support local good causes

What you’ll do

You’ll be a positive role model - engaging, training and supporting your team in completing store activities. As a Retail Supervisor you’ll also:

- perform daily checks to make sure the store is safe, secure, operational and presentable for our customers
- encourage your team to deliver the stores success measures and be confident in suggesting areas for improvement
- be a key holder - opening and closing the store, taking responsibility for the premises in the absence of other leaders
- take charge and guide the team if there’s a problem to resolve
- champion Co-op by promoting our membership and benefits and encourage the team to participate in local projects we support

To be successful

You’ll take ownership and direct the team, knowing when to step in and help your colleagues on the shop floor. We’re also looking for:

- good communication skills
- great organisational skills
- problem solving skills
- the ability to exceed customer expectations and resolve queries
- the ability to collaborate and build relationships with people from all walks of life
- drive ideas to help improve store sales
- flexibility to work a range of shifts

You must be aged 18 or over to be a Co-op Retail Supervisor as you’ll need to authorise age-related sales.

Why Co-op?

We’ll nurture your development while you help us foster stronger community relationships

You’ll grow your leadership skills along with a sense of purpose, working with a business that cares. You can also look forward to a package that includes:

- pay rates aligned to the Real Living Wage
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- 20% off Co-op branded products in our food stores all year-round
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions

Building an inclusive workplace

We’re actively building diverse teams where everyone can contribute and develop to their full potential. We celebrate our differences, believing in equal opportunities, and we know it’s important that our teams reflect the communities they serve.

We can make reasonable adjustments to our interview process according to your needs. You can find out more about our people policies at coop.co.uk/peoplepolicies.

COVID-19

INDFOOD



  • Northampton, United Kingdom Coop Full time

    **Customer Team Leader** Location: Upton Place, High Street, Northampton, NN5 4UX Pay: £11.00 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full...


  • Northampton, United Kingdom Coop Full time

    **Customer Team Leader** Location: Pond Farm Close; Main Road, Duston, Northampton, NN5 6JB Pay: £11.00 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training given You...

  • Customer Team Leader

    7 months ago


    Northampton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Barry Road, Northampton, NN1 5JS- Pay: £13.32 per hour- Contract: 24-39 hours per week + regular overtime, permanent, full or part time hours- Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 11:00pm and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Leader

    7 months ago


    Northampton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 31-33 Semilong Road, Semilong, Northampton, NN2 6BH- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Leader

    7 months ago


    Northampton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: The Co-operative Food, 231 Birchfield Road East, Northampton, NN3 2HG - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime - Working pattern: Varied shifts including early mornings at 6:45am, afternoons, late evenings until 10pm and weekends, to be discussed at interview. - Full...

  • Customer Team Leader

    6 months ago


    Northampton, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 231 Birchfield Road East, Northampton, NN3 2HG - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview -...


  • Northampton, United Kingdom Coop Full time

    Retail Supervisor - Customer Team Leader Location: High Street, Long Buckby, NN6 7RE Pay: £10.45 per hour & amazing benefits. Contract: 25 hours per week + regular overtime, permanent, part time Full training given Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...


  • Northampton, United Kingdom Sage Homes Full time

    **About Sage Homes** Sage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them. Since 2017 we have delivered around 9,400 new homes across affordable rent, shared ownership and social rent for individuals and families. In 2021 Sage Homes...


  • Northampton, United Kingdom Sage Homes Full time

    **Repairs Customer Team Leader** **Based in our Northampton office** **£34,000 - £37,000 depending on experience** **Monday to Friday - 9.00am to 5.30pm** This is an exciting brand new role within our newly established Repairs and Voids team. As the Repairs Team Leader at Sage Homes, the largest provider of new affordable homes in England, you will...

  • Team Leader

    7 months ago


    Northampton, United Kingdom Card Factory Full time

    Job Introduction **Location: Northampton Mereway** **Contracted Hours Available: 18** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    6 months ago


    Northampton, United Kingdom Card Factory Full time

    Job Introduction **Location: Northampton Mere Way** **Contracted Hours Available: 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Senior Customs Leader

    2 weeks ago


    Northampton, Northamptonshire, United Kingdom Rebel Recruitment Full time

    Job Title: Senior Customs LeaderWe are seeking an experienced Senior Customs Leader to join our team at Rebel Recruitment. The ideal candidate will have a strong background in Customs and Excise regulations, with experience as a Customs Manager.The role will involve leading a busy logistics operation, ensuring compliance with Customs regulations, and...

  • Team Leader

    1 week ago


    Northampton, United Kingdom Greene King Full time

    We’re recruiting for a Team Leader to join and lead our current Wacky Team, if you enjoy creating fun times as well as having them and leading a small team to provide great customer experiences, this could be the role for you. **The Role** Working in our Wacky Warehouse you’ll be creating a safe and welcoming environment for our youngest customers. The...

  • Team Leader

    7 months ago


    Northampton, United Kingdom WHSmith Full time

    **Team Leader - WHSmith Northampton Rail** Contract Type: Permanent Working hours: 39 hours, flexible As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us. **What...

  • Sales Team Leader

    3 weeks ago


    Northampton, Northamptonshire, United Kingdom Machine Mart Careers Full time

    Job DescriptionWe are seeking a skilled and experienced Sales Team Leader to join our team at Machine Mart Careers. As a Sales Team Leader, you will be responsible for managing the day-to-day operations of one of our stores, including sales, customer service, and staff management.About the RoleThis is a challenging and rewarding role that requires strong...

  • Team Leader

    7 months ago


    Northampton, United Kingdom Greene King Pubs - Pub & Carvery Full time

    **Company Description** As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Pub & Carvery, where whatever the weather or occasion, we’ve got something for everyone with our mix of...


  • Northampton, United Kingdom Superdrug Full time

    Our Northampton Hub is the future of Pharmacy, where all Online Prescriptions are distributed from. We are located above our Central Northampton Store within the Grosvenor Shopping Mall, which is open 7 days a week, Monday to Sunday. The Hub consists of 50 staff, working in a Fun, Busy and Interactive Environment. We are looking for a new Pharmacy Team...

  • Team Leader

    5 days ago


    Northampton, United Kingdom Atlas Hotels Group Ltd Full time

    **Live Your Best Life** **Hours**:40 hours across 5 days per week** **Salary**:£10.79 Per Hour** **Atlas Hotels** is hiring a **Team Leader** right now at the **Holiday Inn Express Northampton - South **. Have you got previous experience of leading a team in a customer service environment? Great! It doesn’t need to be in hotels - if you join our...

  • Team Leader

    7 months ago


    Northampton, United Kingdom The Flavour Trailer Full time

    **Join Us as Team Leader for our Hardingstone Site!** Are you a motivated and experienced leader looking for a new challenge? We are currently seeking a dynamic individual to fill the position of Team Leader at our Hardingstone site. If you are passionate about leading a team to success, ensuring operational excellence, and fostering a positive work...


  • Northampton, United Kingdom Superdrug Full time

    Our Northampton Hub is the future of Pharmacy, where all Online Prescriptions are distributed from. We are located above our Central Northampton Store within the Grosvenor Shopping Mall, which is open 7 days a week, Monday to Sunday. The Hub consists of 50 staff, working in a Fun, Busy and Interactive Environment. We are looking for a new Pharmacy Team...