Business Support Coordinator

7 days ago

Preston, United Kingdom Ideal Sales Solutions Ltd Full time

**Overview**

Ideal4Finance are an FCA regulated retail, consumer, and commercial finance brokerage. Established in 2008 to level the playing field for SME retailers and manufactures offering finance to their customers. Based in the Northwest with a UK-wide focus we are one of the largest independent financial services businesses arranging consumer and retail finance.

**Benefits**:

- Excellent working environment.
- 20 days holiday plus bank holidays.
- Company pension.
- Recommend a friend scheme.
- Staff incentives.
- Social events.
- Progression within the company.

We are looking for a positive and customer-focused individual to join our busy team as a Retail Conversion Specialist. You will have previous experience working in a sales environment, part or full time. The focus will be your ability to have conversations with customers in a confident, friendly and professional manner.

The role is full-time (35 hours per week), Monday to Friday 9.00am until 5.00pm with a 1 hour lunch break.

**Job Overview**
- Identifying existing customers of Ideal4finance who may be eligible to convert to our retail (fixed APR rate) finance model
- Engaging with customers to gauge their interest and provide advice regarding the rates that may suit their business model.
- Follow up calls to customers to obtain required documentation and information.
- Help customers to complete documentation when required.
- Provide management information to the management team.
- Liaise with Relationship Managers.
- OTE £28,000 plus per year - This can be exceeded by an individual who has the drive to earn commission.

**Skills & Experience**
- Experience of working in a sales environment essential.
- Excellent Microsoft Office & database skills required.
- Ability to prioritise, work efficiently & accurately & be able to work under pressure.
- Ability to use own initiative.
- Ability to work in a confidential manner.

**At a minimum you should have**:

- A positive attitude and a can-do spirit
- Exceptional interpersonal skills, with the ability to build effective relationships and communicate with a wide range of people
- Flexibility and the ability to adapt to new situations
- Excellent communication skills, both written and verbal
- Ability to see through complicated situations and able to be creative in your approach to problem solving
- The ability to work independently and as part of a team
- A passion for providing excellent customer service
- The ability to Identify and implement opportunities to improve the customer experience

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company events
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Application question(s):

- Do you have experience of working in a sales environment?
- Can you reliability commute to Kirkham each day?

Work Location: In person

Reference ID: RCS - I4F

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