Call Handler

2 months ago


North Shields, United Kingdom TheTechTeam Full time

We are looking to recruit a Call Handler to join our growing team.

The role would involve:

- Answering a large number of phone calls on the behalf of multiple clients and taking messages.
- Booking in appointments and completing online forms on the behalf of callers.
- Returning customer's calls to administer memberships and take payments.
- Providing a receptionist service to our clients.
- Be customer facing and have strong customer service skills.
- Be extremely friendly and able to quickly build relationships with the callers of our clients.
- Have excellent telephone skills, providing our clients and their calls with an excellent customer service experience.
- Always willing to go the extra mile to ensure that a customer is delighted with the service received.
- Flexible around working patterns based on the needs of the business.

**Job Type**: Part-time
Part-time hours: 8 per week

**Salary**: £11.00 per hour

Schedule:

- Day shift
- Monday to Friday

Work Location: One location


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