International Pay Product Associate

2 weeks ago

London, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

The Pay & Time Product comprises of the firmwide experience and delivery of employee pay and time & absence tracking. The role will be critical in defining the evolution of the platform, processes and experiences that run across the function for all current/former employees, managers, and HR professionals firmwide.

The role will be responsible for the continued optimization and sustainment of the Oracle HCM cloud solution, ensuring the reliability, accuracy, and effectiveness of the platform and the end-to-end experience for our 260K+ employees globally.

**Key Responsibilities**:

- Day-to-day representative for International Pay Product Team; owns the end-to-end experience for stakeholders and by partnering to understand the needs and practices of all groups who interact with the aligned product
- Manage day to day tasks and activities on Payroll vendors management, align with organization strategy and be able to extract value within established service levels and quality measures
- Responsible for maximizing the value of a specific Payroll solution within Oracle HCM cloud, design, and implementation of ongoing innovation, as well as inspection and oversight
- Responsible to prioritize the product backlog; Partners with the different teams to impact analysis for future investments and current items.
- Accountable for the product’s experience including servicing, technology, and data - knows expectations and areas of opportunity by key persona
- Partners across the Op Model (HR Advisory and COEs) to help ensure successful execution of initiatives, experience/KPI metrics are defined and achieved.
- Execute and maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changes
- Challenges the status quo, designs the strategy, and articulates the vision, drives collaboration to influence senior leadership, key stakeholders, and their own team

**Skills and Experience**:

- 6+ years of experience leading a sizeable global function
- Strong people management skills with proven experience in managing cross functional teams and stakeholder management
- Proven ability to multitask and navigate multiple tasks running in parallel
- Strong Oracle HCM Payroll knowledge and end-end to payroll understanding
- Ability to maintain a product backlog, and write stories and epics
- Ability to identify solutions to business problems utilizing data, process, and digital assets
- Outstanding business acumen and commercial market awareness
- Excellent organizational, interpersonal and communication skills
- Customer obsessed - develops deep empathy and understanding in service of creating frictionless end-to-end experience
- Strong written and verbal communication skills and ability to represent the product to stakeholders
- Proactive, accountable, and detail-oriented work ethic
- Proven track record of delivery; ability to drive concepts to execution

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and dri

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