Customer Support Advisor

7 months ago


Ringwood, United Kingdom The Work Shop Resourcing Limited Full time

**Customer Support Advisor - Ringwood - £21,500**

The Work Shop is pleased to be working with our client in Ringwood who are looking for a Customer Support Advisor for their Ringwood office.

**Main Duties**:

- Responding to all customer enquiries regarding presales, orders, delivery, payment, sales days and product information effectively
- Liaise with product specialists to arrange call backs or obtain further information for customers
- Process payments and sales orders efficiently and accurately
- Arrange product valuations
- Handle enquiries within SLA and ensure all commitments and promises are kept
- Handle general enquiries and directing calls as necessary

**Experience required**:

- Experience processing orders, payments and arranging deliveries is advantageous
- At least 2 years customer service or administration experience would be preferred but is not essential
- IT competence, to include a good working knowledge of Microsoft Office, outlook, CRM systems and social media, outlook, CRM systems and social media

**Skills required**:

- Excellent standard of written and spoken English
- Experience processing orders, payments and arranging deliveries is advantageous
- Previous customer service or administration experience would be advantageous

Ringwood

**Salary**: £21,500 per year

**Benefits**:

- On-site parking
- Work from home 1 day per week

**Schedule**:

- 8 hour shift (8.30-5pm, 1 hour lunch break)
- Monday to Friday

**Salary**: £21,500.00 per year

**Benefits**:

- Free parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 1103/13



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