Customer Relations Advisor
6 months ago
**Customer Relations Advisor**
**Location**: Ringwood
**Salary**: £30,000 - £35,000 per annum DOE (OTE £40,000)
**Hours**: Flexible hours between 7:30am - 6pm (Required 1 in 4 Saturdays 8am - 2pm)
**FREE onsite parking**
**Duties**
- Dealing with all inbound calls **ONLY** from customers
- Supporting customers as first point of call with any emergency enquires, they have.
- Confirming appointments over the phone
- Diary management
- Booking out engineers
- Transfer calls over to relevant departments when required.
**Expertise**
- Previous customer service telephony experience is required.
- Enthusiastic and willing to learn.
- Proficient with Microsoft 360
- Ability to multitask.
- Driven and eager to achieve maximum potential.
- Willing to work towards and hit targets.
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00-£35,000.00 per year
**Benefits**:
- On-site parking
- Referral programme
- Work from home
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: POOLE-CRA
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