Tenancy & Renewals Administrator

2 weeks ago


London, United Kingdom Madison Brook International Full time

**Your mission**:
**The Role**

The Tenancy & Renewals Progressor is the central point of contact for tenants and landlords from the period of offer acceptance to tenancy start date, and so will be on hand to answer questions, conduct references, draft tenancy paperwork and ensure the process runs smoothly. The role is also heavily centred around compliance, and is responsible for ensuring all statutory documentation is served in line with legislation.

**Your profile**:
**Role Responsibilities**
- Manage the Tenancy Progression, Renewals & Vacating Tenancy dashboards.
- Conduct pre-tenancy referencing; including credit check, employment reference, previous landlord reference and right to rent checks.
- Draft tenancy paperwork, including tenancy agreements, renewal memorandums, deeds of surrender, deeds of guarantee etc.
- Serve possession notices where required.
- Arrange support services, such as inventory reports, check out reports, rent guarantee insurance.
- Collate and serve statutory compliance documentation, such as gas safety certificates, electrical installation condition reports, energy performance certificates, deposit protection documentation and how to rent guides.
- Hold weekly meetings with the lettings team to update on file progress.
- Support the lettings team with day-to-day administration tasks.

**Qualifications & Skills**
- Strong written and verbal communication
- Excellent attention to detail and highly organised
- Minimum one year administration experience
- ARLA qualification desired, but not essential

**Remuneration**

**Salary**
- £28,000 - £32,000 (dependent on experience)**Working Hours**
- Monday to Friday; 09:00 to 18:00**Annual Leave**
- 20 Days, Plus Bank Holidays & Birthday**Contract**
- Full Time, Permanent**Pension**
- Company Pension Scheme**Health**
- Mental Health Wellbeing Programme Membership**Location**
- Royal Victoria Docks (relocating to Waterloo in Q2 2023)**About us**:
Madison Brook is a multi-faceted and diverse property services group operating across Greater London. Ourvision is to deliver highly ethical, collaborative, and sustainable property services, with ourstakeholders placed at the heart of everything we do.We are looking for ‘growth’ mindset people that share those values, and have a desire to help us achieve our ambitions.



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