Case Progression Officer

2 weeks ago

Newcastle upon Tyne, United Kingdom Ministry of Justice Full time

**Case Progression Officer - Middlesborough / Newcastle Upon Tyne - 69080**
**£25,827 - £27,170**
**Newcastle-upon-Tyne**:
**Pay Span or equivalent: Band EO**:
**Background**:
The Tribunals Service and HM Court Service were integrated into a single Agency, HM Courts and Tribunals Service on 1st April 2011. Bringing these two organisations together has removed duplication in management functions and increased the efficiency of the administration, which has enabled HMCTS to reduce what it spends away from the front line substantially.

Consequently, there are high expectations of all staff regardless of the job they do and high performance is expected from everybody. The organisation is continuously adopting new or better ways of working to ensure that it focuses on just that which is essential.

**Overview**:
As a new organisation HMCTS is embarking on a period of significant change. Strong leadership is a critical element in this being successful. Jobholders who have responsibility for managing staff will be required to provide clear direction and focus, visibly championing the changes which deliver greater efficiencies. The HMCTS Delivery Directors expects managers in the organisation to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results.

**The key purpose of the role is to**:

- Be responsible for the monitoring and progression of all criminal cases identified for case management from first appearance to disposal, ensuring that Trials proceed to completion without delay.
- Work with others to achieve a reduction in ineffective and cracked trials both nationally and locally to meet national targets. The Case Progression Officer will also monitor effective trial rates to ensure that Court Room utilisation targets are met and improved.
- Demonstrate use of Lean TIBs, SOPs and other continuous improvement tools.

**Key responsibilities**:
**Administration**:

- To monitor, compile and analyse case progression and performance data as required and to prepare reports.
- Use data to review case progression processes and structures to identify failure in systems, trends and propose improved ways of working to effect change.
- To support the Legal Advisers, Magistrates, District Judges, Crown Court clerks and Judiciary in the implementation of their case management roles.
- To review systems, identify weaknesses and work with others in the CJS to improve processes and to highlight to Senior Management when issues of compliance to directions are highlighted and to take remedial action as appropriate or make recommendations to Senior Management for improvements.
- To ensure compliance with the Case Progression Officer LEAN SOP’s; and to work closely with the Court Administrative Teams and the Case Management Units to ensure that best practice is adopted and followed.

**Operations**:

- To capture case progression data from courts and other Agencies.
- To work with others to reduce and prevent ineffective and cracked trials.
- To work with others to improve the effective trial rate statistics.
- To case manage contested criminal proceedings and ensure compliance by parties of directions made by the Court.
- Checking with parties as to readiness for hearings as directed.
- Prepare Certificates of Readiness for distribution 28 days before trial date.
- To monitor return of PCMH forms 14 days before hearing and chase any outstanding.
- To identify and review old cases and initiate action to progress them.
- To attend PTR/PCMH Courts when required to advise on case management issues.
- To prepare distribute and monitor automatic direction and PCMH Forms.
- To refer problems with pre-trial preparation to List Officer / Judiciary as appropriate.
- Monitor and proactively report on HMCTS assurance programme and contribute to ongoing development.
- Deputise for the Delivery Manager as necessary.
- LEAN principles, tools and techniques to working practices to improve efficiency of operations.

**Team leadership**:

- Lead a team of staff ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.

**Processing and managing casework**:

- Work with staff to ensuring that casework is appropriately managed, providing information / advice where process deviations have occurred.

**Calculations and analysis**:

- Identify and implement solutions to local problems, referring more complex problems to the line manager.

Communicating with the public, juries, the judiciary, other court and tribunal users and representatives of other agencies and organisations - Maintain effective working relationships with the judiciary, supporting agencies, voluntary and user groups. Working with agencies to improve the level of service offered to users.- Attend and contribute to court user group meetings

  • Case Management Officer

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Northumbria Police Full time

    **Salary: Band 5** **,** **£24,360 - £25,353 pro rata (Increasing to £24,558 - £25,560 pro rata from September 2023, following a transitional pay award period)** **Location: Agile, Forth Banks and Home working** **Hours: One Permanent role 20 hrs per week, One 10 Month **Fixed Term role 24hrs per week** Northumbria Police is one of the largest police...

  • Physiotherapist - Case Management

    13 hours ago

    Newcastle upon Tyne, United Kingdom Bush and Company Rehabilitation Full time

    Location: NewcastleContract Type: Permanent/ Part timeSalary: Hourly RateBenefits: CompetitiveAre you:Clinically qualified and experienced Physiotherapist?Keen to take your clinical skills in a new direction?Thinking about life outside of the NHS?Or perhaps you have retired but considering utilising your skills in a slower paced, flexible role?Then consider...

  • Grants Case Manager

    2 weeks ago

    Newcastle Upon Tyne, United Kingdom Brook Street UK Full time

    My client at Marine Management Organisation, is looking for a Grants Case Manager (EO Grade) to join their team as soon as possible. If you feel you have the right experience and skills to join the team then look no further!Location: Hybrid Working - 2 Days Per Week from Home and 3 Days Per Week from Head Office in Newcastle (Lancaster House - NE47YH)Rate of...

  • Grants Case Manager

    2 weeks ago

    Newcastle upon Tyne, United Kingdom Brook Street UK Full time

    My client at Marine Management Organisation, is looking for a Grants Case Manager (EO Grade) to join their team as soon as possible. If you feel you have the right experience and skills to join the team then look no further! Location : Hybrid Working - 2 Days Per Week from Home and 3 Days Per Week from Head Office in Newcastle (Lancaster House - NE47YH)...

  • Occupational Therapist

    13 hours ago

    Newcastle upon Tyne, United Kingdom Bush and Company Rehabilitation Full time

    Location: SunderlandContract Type: Permanent/ Part timeSalary: Hourly RateHours: Part timeBenefits: CompetitiveAre you:Clinically qualified and experienced occupational therapist?Keen to take your clinical skills in a new direction?Thinking about life outside of the NHS?Or perhaps you have retired but considering utilising your skills in a slower paced,...

  • Grants Case Manager

    3 weeks ago

    Newcastle upon Tyne, United Kingdom Brook Street UK Full time

    My client at Marine Management Organisation, is looking for a Grants Case Manager (EO Grade) to join their team as soon as possible. If you feel you have the right experience and skills to join the team then look no further!Location: Hybrid Working - 2 Days Per Week from Home and 3 Days Per Week from Head Office in Newcastle (Lancaster House - NE47YH)Rate of...

  • Grants Case Manager

    7 days ago

    Newcastle upon Tyne, United Kingdom Brook Street UK Full time

    My client at Marine Management Organisation, is looking for a Grants Case Manager (EO Grade) to join their team as soon as possible. If you feel you have the right experience and skills to join the team then look no further!Location: Hybrid Working - 2 Days Per Week from Home and 3 Days Per Week from Head Office in Newcastle (Lancaster House - NE47YH)Rate of...

  • Grants Case Manager

    2 weeks ago

    Newcastle Upon Tyne, United Kingdom Brook Street UK Full time

    My client at Marine Management Organisation, is looking for a Grants Case Manager (EO Grade) to join their team as soon as possible. If you feel you have the right experience and skills to join the team then look no further!Location: Hybrid Working - 2 Days Per Week from Home and 3 Days Per Week from Head Office in Newcastle (Lancaster House - NE47YH)Rate of...

  • Senior Fraud Hub Enforcement Officer

    4 weeks ago

    Newcastle upon Tyne, United Kingdom NHS Counter Fraud Authority Full time

    The NHS Counter Fraud Authority (NHSCFA) is the national body responsible for all matters relating to the prevention, detection and investigation of economic crime across the NHS. Further information about our work and annual plan for delivering this is available on our website. Interviews will be held w/c 13th May 2024. Ideally, the post holder will have...

  • Dwp Appeals Presenting Officer

    4 weeks ago

    Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 335349**Salary**: - £29,500 - £33,979- £29,500 (National) £32,692 - £33,979 (Outer London) £33,979 (Inner London)**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Service Excellence - Customer Experience**Type of role**: - Operational Delivery**Working pattern**: -...

  • Compliance Officer

    6 days ago

    Newcastle Upon Tyne, United Kingdom IDEX Consulting Ltd Full time

    Compliance OfficerNewcastleSalary £31,000 + BonusOur client is looking for a Compliance Officer to review cases completed by their Financial Advice team.This role will suit someone who has level 4 qualification or is already a file checker and is passionate about helping individuals achieve their financial goals. Full training will be provided.Role...

  • Compliance Officer

    7 days ago

    Newcastle upon Tyne, United Kingdom IDEX Consulting Ltd Full time

    Compliance Officer Newcastle Salary £31,000 + Bonus Our client is looking for a Compliance Officer to review cases completed by their Financial Advice team. This role will suit someone who has level 4 qualification or is already a file checker and is passionate about helping individuals achieve their financial goals. Full training will be provided. ...

  • Compliance Officer

    7 days ago

    Newcastle upon Tyne, United Kingdom IDEX Consulting Ltd Full time

    Compliance OfficerNewcastleSalary £31,000 + BonusOur client is looking for a Compliance Officer to review cases completed by their Financial Advice team.This role will suit someone who has level 4 qualification or is already a file checker and is passionate about helping individuals achieve their financial goals. Full training will be provided.Role...

  • Compliance Officer

    6 days ago

    Newcastle upon Tyne, United Kingdom IDEX Consulting Ltd Full time

    Compliance Officer Newcastle Salary £31,000 + Bonus Our client is looking for a Compliance Officer to review cases completed by their Financial Advice team. This role will suit someone who has level 4 qualification or is already a file checker and is passionate about helping individuals achieve their financial goals. Full training will be provided. ...

  • Compliance Officer

    6 days ago

    Newcastle Upon Tyne, United Kingdom IDEX Consulting Ltd Full time

    Compliance OfficerNewcastleSalary £31,000 + BonusOur client is looking for a Compliance Officer to review cases completed by their Financial Advice team.This role will suit someone who has level 4 qualification or is already a file checker and is passionate about helping individuals achieve their financial goals. Full training will be provided.Role...

  • Compliance Officer

    6 days ago

    Newcastle Upon Tyne, United Kingdom IDEX Consulting Ltd Full time

    Compliance Officer Newcastle Salary £31,000 + Bonus Our client is looking for a Compliance Officer to review cases completed by their Financial Advice team. This role will suit someone who has level 4 qualification or is already a file checker and is passionate about helping individuals achieve their financial goals. Full training will be provided. Role...

  • Compliance Officer

    6 days ago

    Newcastle Upon Tyne, United Kingdom IDEX Consulting Ltd Full time

    Compliance OfficerNewcastleSalary £31,000 + BonusOur client is looking for a Compliance Officer to review cases completed by their Financial Advice team.This role will suit someone who has level 4 qualification or is already a file checker and is passionate about helping individuals achieve their financial goals. Full training will be provided.Role...

  • Court Probation Service Officer

    4 weeks ago

    Newcastle upon Tyne, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 350168**Salary**: - £25,310 - £30,968- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About...

  • Family Associate Solicitor

    2 weeks ago

    Newcastle upon Tyne, United Kingdom QED Legal LLP Full time

    Family (Children) Lawyer- North East - Public and Private Based in Newcastle office, but candidates from across the North East are welcome. Hybrid Working: 2 days in-office (including court days) QED Legal is delighted to collaborate with a prominent Northern firm seeking to expand their Children team in the North East. This role involves a blend...

  • Legal Risk and Compliance Officer

    6 days ago

    Newcastle upon Tyne, United Kingdom IDEX Consulting Ltd Full time

    Compliance Officer Salary £31,000 + Bonus Our client is looking for a Compliance Officer to review cases completed by their Financial Advice team. This role will suit someone who has level 4 qualification or is already a file checker and is passionate about helping individuals achieve their financial goals. Full training will be provided. Ensure...