Auction House Porter/saleroom Assistant

2 months ago

Honiton, United Kingdom Chilcotts Auctioneers Ltd Full time

**Auction House Saleroom Assistant/Porter**
Do you want a job where no two days are ever the same? Would you enjoy helping people of all ages and circumstances? Would you like to handle a wide range of objects, including antique and mid-20thC furniture, clocks, pictures, ceramics and collectors items? Are you looking for a role that keeps you physically and mentally active? If so, read on

The working day is always interesting and lively: working as part of a friendly and enthusiastic team, you will be involved with every aspect of the auction process. This includes unloading vans, helping vendors carry in items in for sale, photographing lots, moving furniture to set up auctions and assisting at public view, helping buyers collect their lots after a sale, packing and posting. You will need to be able to drive the company van in order to collect furniture and other items for sale. As a small company each one of the team is hugely important to our success, and you will be able to contribute your ideas to the running of the business.

**Duties will include**:

- Listening to customers’ enquiries and requirements, and helping accordingly.
- Goods in: unloading vehicles and carrying items, including furniture, into the saleroom; occasionally collecting furniture and other items for sale.
- Paperwork admin: carefully reading through vendor receipt forms and accurately labelling up items with customer reference numbers, ticking off items line by line and then filing the paperwork appropriately.
- Using the auction software programme to look up information, and to enter data accurately onto the system (training will be given).
- Stock control: putting items into their correct designated places ready for photography and cataloguing. After the sale - managing sold lots awaiting buyer collection or P&P, and unsold lots for either re-offering or vendor collection.
- Photography of lots for online catalogue; cropping and manipulating the images, saving and renaming (training will be given).
- Setting out lots for sale, which includes moving furniture, ensuring that they are accessible and displayed attractively; stock checking to ensure all lots are out on display and that you know where they are.
- Assisting the public on viewing days - answering queries, being aware of security issues.
- Goods out: helping buyers and couriers, to carry lots to their cars/vans, including furniture. Carefully wrapping and packing items for posting.

**Skills, aptitude and experience required**:

- A friendly, helpful disposition with experience in customer service and working as part of a small team or in a small independent company.
- Possess personal energy, and are fit and strong with manual handling experience; able to lift and carry furniture.
- Have a good memory with attention to detail, especially in stock-checking.
- Are computer literate.
- Have practical skills to solve issues such as moving heavy objects, hanging awkward items etc., and have good spatial awareness.
- Must have a clean driving licence.

Salary £10.65-£11.65 per hour, depending on experience; 38 hours per week, with some Saturday working (auction days). Company pension and 5.6 weeks of holiday after probationary period. Lunch is provided on auction day.

**About us**
**Chilcotts, Auctioneers & Valuers is a friendly, professional, and busy Auction House based in Honiton, Devon. **We work with an ethos of delivering friendly and professional customer care, with openness and transparency. We care about our team and aim to make the working environment pleasant and happy.

**Salary**: £10.65-£11.65 per hour

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)
- auction house portering: 1 year (preferred)

Licence/Certification:

- driving license (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 01/09/2023
Expected start date: 10/10/2023

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