Palletways Support Assistant
6 months ago
**Palletways Support Assistant**
We are currently looking for a Palletways support assistant.
**Responsibilities**
- Daily communication with customers, dealing with any issues and general queries
- Providing information on services, and delivery times
- Providing daily and weekly reports
- Maintaining current internal and database systems
- Escalating inquiries to appropriate team, when necessary
- Assisting with onboarding of new customers
- Completing daily task sheet
**Requirements**:
- Computer skills are essential
- Excellent team-working skills
- Excellent interpersonal and active listening skills
- Clear communication skills
- Strong attention to detail
- Ability to work well in a team
- Multi-tasking skill and good organisational abilities
- Ability to work calmly under high-stress situations
Previous Pallet Network experience preferred.
Salary depending on experience.
**Salary**: From £27,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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