Palletways Support Assistant

1 month ago


Erith, United Kingdom Rapid Link Transport Services Limited Full time

**Palletways Support Assistant**

We are currently looking for a Palletways support assistant.

**Responsibilities**
- Daily communication with customers, dealing with any issues and general queries
- Providing information on services, and delivery times
- Providing daily and weekly reports
- Maintaining current internal and database systems
- Escalating inquiries to appropriate team, when necessary
- Assisting with onboarding of new customers
- Completing daily task sheet

**Requirements**:

- Computer skills are essential
- Excellent team-working skills
- Excellent interpersonal and active listening skills
- Clear communication skills
- Strong attention to detail
- Ability to work well in a team
- Multi-tasking skill and good organisational abilities
- Ability to work calmly under high-stress situations

Previous Pallet Network experience preferred.

Salary depending on experience.

**Salary**: From £27,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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