System Support
3 weeks ago
Job description
**Department: Adults & Health**
**Terms and Conditions: Permanent, 37 hours per week.**
Due to career progression within the Performance & Assurance Team this vacancy has become available, providing a great opportunity for you to develop this post into a key support system for the department.
In this role you will be administrating and completing case file audits, quality assurance audits and working with various levels of management to inform plans to make changes, resulting in the improvement of performance and experiences.
You will work closely with the Performance Team to design changes, and support the frontline Social Work Teams in adopting change, acting as a link between front line and system support. Additional duties may include:
- Process/workflow mapping
- Supporting policy and procedure review
- Assessment and form template design
- Face to face front line support in system and process guidance
You should have a great attention to detail and exceptional communication skills. You will work on initiative to identify areas for improvement, and be confidant to challenge current practise and to propose and support the implementation of change.
Additionally, this permanent post offers flexible working arrangements (in line with business need), blended working opportunities, excellent terms & conditions, holiday & bank holiday entitlements and an index linked pension scheme.
**Professional qualification/relevant degree or substantial in-depth experience in appropriate professional/specialist area is an essential requirement of the role.**
**Job details**:
Job reference
- REQ01481
Date posted
- 16/02/2023
Application closing date
- 09/03/2023
Location
- Blackburn with Darwen
Salary
- Grade H SCP 29 £35,411 to SCP 33 £39,493 per annum
Package
- Blank
Contractual hours
- 37
Basis
- Full time
Job category/type
- Blank
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