Culture & Staff Experience Project Support Officer

3 weeks ago


Gloucester, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

Dimensions - Provide a competent and effective standard of administrative support to ensure the smooth running of programmes and projects - Communicate effectively with a range of people on a variety of project matters across multiple organisations and with people at Board Level - Maintain a library of project files and outputs including strict version control and utilising protocols for change control of documentation - Coordinate the progress reporting and the management and arrangement of meetings for culture and staff experience projects and programmes - Ensure effective communication between project teams and partner organisations, acting as the first point of contact for enquiries from end users - Provide a competent and effective standard of administrative support to the Culture & Staff Experience Project Coordinator and project leads at management level to ensure the smooth running of programmes and projects Key Result Areas - Assist the Culture & Staff Experience Project Coordinator with the development, preparation and administration of project plans and associated tasks - To update plans and project documentation as required and/or directed by the Project Coordinator - Assist in the updates and maintenance of the project issue and risk logs - To represent the project and its issues to other stakeholder groups as required at all stages of project development - Undertake project audits or surveys as required, including undertaking initial analysis of results - To maintain project files and documentation, including the correct protocols for change control, versions and distribution of new copies/versions as appropriate - Develop project policies and protocols and maintain a filing system/library of project outputs, including versions, updates, change control information and dependencies, where required - To take meeting minutes at key project & programme meetings and distribute accordingly - Undertake any other appropriate duties, commensurate with the role as required at the request of the line manager Communications and Working Relationships - People & OD department (all teams) - Strategy and Transformation team - Communications team - Quality and Patient Experience Team - Divisional and service line leaders and representatives - OD, Staff Experience and EDI colleagues in One Gloucestershire Integrated Care System - Commissioned providers of OD services



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