Administrative Support
1 day ago
Supporting service users and staff within the Blackpool Long Covid Service by providing a professional administrative service, assisting with the day to day functioning of referrals, providing support to the clinical staff, booking appointments, rearranging clinics and dealing with queries.
Handle patient complaints calmly as they arise and refer to appropriate members of the team.
Report promptly any issues/faults as they arise to relevant Department, e.g. IT, Estates, Help Desk etc.
Arrange interpreters to attend appointments with patients as necessary.
Undertake all mandatory training as stipulated by the organisation.
Communicate clearly to the SSTL any difficulties in carrying out these duties.
Ability to deal with occasional distressing situations, including verbal aggression from patients.
To be able to work unsupervised and respond to situations which may arise requiring autonomous advice and decision making.
As a Trust, we recommend that individuals employed in patient facing roles, or those located on a ward or department where patients receive a service are fully vaccinated against COVID-19.
Ensure cancelled appointments are filled enabling clinics to be fully booked at all times. Support SSTL in monitoring clinic capacity. Outcome clinics in accordance with procedures, e.g. DNA Policy, Cancellation Policy, and Discharge process etc.
Answer telephone calls promptly dealing with enquiries, bookings and messages in a polite and friendly manner, being sensitive and respectful of diversity.
Update patient information in EMIS and add administrative notes to patient records.
Maintain accuracy of data quality in EMIS and eRS by cleansing and closing activity lists.
Use EMIS Tasks to keep clinical staff and colleagues informed of any contact with patients.
Scan treatment related documents to the patient record in EMIS.
Assist in monitoring, ordering, receiving and safe storage of stationery and pharmacy items.
Use the team mailbox to send information and receive queries relating to patient care.
Attend and participate constructively in team meetings and the Staff Appraisal Programme, in order to update skills, knowledge and to contribute to service development.
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents - it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Have responsibility for the highly confidential data accessed within the Service.
Liaise with the operational lead to develop and implement administration procedural changes.
Promote a positive image of professional integrity, ensuring neutrality, empathy and respect for colleagues and patients at all times.
Uphold our admin team values and ethos always.
Process electronic referrals following clinical triage, appoint patients to clinics using the
e-Referral and EMIS computer systems or refer patients onward to other healthcare services.
Working in an outpatient clinic supporting performing administrative duties to support patients with long covid attend appointments and helping clinicians with diary management.
-
Senior Administrator
7 months ago
Blackpool, United Kingdom WJF Technical Support Full timeWe are seeking a highly skilled and experienced Senior Administrator to join our team. As a Senior Administrator, you will play a crucial role in maintaining the administrative functions of our organisation. You will have the ability to communicate with Stakeholders to ensure business activity is completed to a successful outcome. This is a senior-level...
-
Administrator
5 days ago
Blackpool, United Kingdom Reed Business Support Full timeNew Vacancy! Administrator - £20,000 - £22,000 per annum | Blackpool (FY4) REED Business Support are proud to be recruiting for an Administrator to join a leading financial services business in Blackpool. Joining their warm and welcoming team your daily duties will include - Working with other departments to ensure customers requests are processed...
-
Administrator
5 days ago
Blackpool, United Kingdom Reed Business Support Full timeNew Vacancy! Administrator - 12 Month Fixed Term Contract - £20,000 per annum | Blackpool (FY4) REED Business Support are proud to be recruiting for an Administrator to join a leading financial services business in Blackpool for an 12 Month Fixed Term Contract. Joining their warm and welcoming team your daily duties will include - Working with other...
-
Administrator
1 week ago
Blackpool, United Kingdom Reed Business Support Full timeWe are currently recruiting for an Administrator to join a well established and growing distribution business based in Blackpool. Specialising in the distribution of high quality products to the kitchen industry to trade customers all over the North of the England. Proud to offer excellent customer service and quick delivery times, this business are now...
-
Administrator
2 days ago
Blackpool, United Kingdom Reed Business Support Full timeWe are currently recruiting for Administrators to join an award-winning school travel business based in Blackpool Established for over 50 years, this business pride themselves on being a great place to work. With a fun and light office atmosphere, you’ll be surrounded by people who work hard and deliver excellent customer service. - Joining their team of...
-
IT Administrator
1 week ago
Blackpool, United Kingdom RK Accountancy, Finance and Business Support Full timeRK Accountancy and Finance are recruitng on behalf of a very successful supply chain who are looking to bring in a IT administrator into their main Office in Lancaster. Are you looking to get into IT Administration? This role is pefect for you to gain knowledge and advanced your skills within IT Administration. **Benefits** Company Pension Life...
-
Support Administrators
7 months ago
Blackpool, United Kingdom Utility Collections Ltd Full time**Support Administrators** **£25k Basic + Annual Loyalty Bonus** **Fylde Coast** We are ambitious, vibrant and rapidly growing debt recovery agency within the energy industry. We are looking for a Support Administrator based in Fylde Coast area to work within the Quality & Assurance department of our operations. In addition to developing close working...
-
Administrative Support
6 days ago
Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full timeAre you looking for a new challenge in an administrative role? Have experience in providing excellence in administrative support & customer service? Do you enjoy working with a small team We are looking to recruit an enthusiastic, motivated & experienced person to provide administrative support to the Patient flow team. You will be required to demonstrate...
-
Administration Assistant
7 days ago
Blackpool, United Kingdom RK Accountancy, Finance and Business Support Full timeRK Accountancy and Finance are recruiting on behalf of a progressive local design and installation company based in Blackpool who are looking to recruit an Administration Assistant to join their team. The successful Administration Assistant will be working within the companies Service department. **Job Benefits for the Administration Assistant** - Company...
-
Administrative Support Assistant
2 weeks ago
Blackpool, Blackpool, United Kingdom The Recruitment Co. Careers Full timeJob Title: Administrative Support AssistantWe are seeking an Administrative Support Assistant to join our team at The Recruitment Co. Careers in Blackpool. This is an exciting opportunity to work in a dynamic and fast-paced Dealership environment.The ideal candidate will have excellent communication and organizational skills, as well as experience working in...
-
Administrative Support Professional
3 weeks ago
Blackpool, Blackpool, United Kingdom CV-Library Full timeSeeking an experienced Administrative Support Professional to provide exceptional support to the Executive Team at our Blackpool, Lancashire office. As a key member of our team, you will be responsible for providing administrative assistance, managing diaries and email correspondence, coordinating travel arrangements, and developing positive relationships...
-
Administrative Support Specialist
3 weeks ago
Blackpool, Blackpool, United Kingdom Lancashire Constabulary Full time**Job Overview:**We are seeking an experienced Administrative Support Specialist to join our team at Lancashire Constabulary. As a key member of our staff, you will play a crucial role in supporting the investigation and detection of major crime in Lancashire.**Salary:** £28,785 - £35,948 per annum**Key Responsibilities:Initiate and manage databases for...
-
Administrative Support Specialist
3 weeks ago
Blackpool, Blackpool, United Kingdom Randstad Education Full timeOverview">Randstad Education is seeking a highly organized and skilled Office Administrator to join our local schools in Blackpool and contribute to the smooth and efficient running of our school office.Salary">The estimated salary for this role is £20,000 - £25,000 per annum, depending on experience.About the Role">We require an individual who can work...
-
Administrative Support Coordinator
7 days ago
Blackpool, Blackpool, United Kingdom Blackpool and The Fylde College Full timeJob OverviewBlackpool and The Fylde College is seeking an Administrative Support Coordinator to provide vital administrative support and ensure the effective management of data and resources. This role focuses on enhancing the student experience.Key Responsibilities:Maintaining accurate learner records, including data validation, cleansing, and ensuring...
-
Administrative Support Professional
3 weeks ago
Blackpool, Blackpool, United Kingdom Randstad Education Full timeA talented Office Administrator is needed to join our team at Randstad Education. In this role, you will provide administrative support to our clients, ensuring the smooth day-to-day operation of their offices.About UsWe're a leading provider of education recruitment services, with a reputation for excellence and a commitment to quality. Our goal is to help...
-
Administrative Support Specialist
1 month ago
Blackpool, Blackpool, United Kingdom Agility Resoucing Full timeJob OverviewWe are seeking an experienced Administrative Support Specialist to join our team at Agility Resoucing. The successful candidate will be responsible for maintaining records, processing payroll data, and providing administrative support.Key ResponsibilitiesMaintaining accurate and up-to-date records to ensure data integrityProcessing payroll data,...
-
Administrative Support Coordinator
3 weeks ago
Blackpool, Blackpool, United Kingdom Blackpool and The Fylde College Full timeJob OverviewBlackpool and The Fylde College seeks an exceptional Administrative Support Coordinator to join its Student Support, Wellbeing & Inclusion team. This role involves providing vital administrative support and ensuring the effective management of data and resources to enhance the student experience.This is a fantastic opportunity for individuals...
-
Administrative Support Specialist
2 weeks ago
Blackpool, Blackpool, United Kingdom Zooki Full timeWe are looking for a highly organized and detail-oriented Sales Administrative Assistant to join our Zooki team. As a key member of our sales operations, you will be responsible for providing administrative support to the B2B team, ensuring seamless execution, and maintaining high levels of client satisfaction.**Salary Range:** £25,000 - £28,000 per...
-
Administrative Support Specialist
24 hours ago
Blackpool, Blackpool, United Kingdom Stark Group Full timeAbout the RoleWe are seeking an experienced and highly skilled Administrator to join our team at Stark Group.The successful candidate will provide administrative support, ensuring the smooth running of our office. This includes meeting and greeting visitors, managing visitor logs, and maintaining strict adherence to our security policy.
-
Accounting and Administrative Support
6 hours ago
Blackpool, Blackpool, United Kingdom Agility Resoucing Full timeAgility Resourcing is a leading recruitment agency based in Blackpool, seeking a highly skilled Accounting and Administrative Support professional to join their team. As a key member of the finance department, you will be responsible for providing administrative support to the Financial Controller and ensuring the smooth operation of financial processes.The...