Senior Service Advisor

6 months ago


Shrewsbury, United Kingdom Volvo Shrewsbury Full time

**About us**

We are a family ran, customer focused, driven Automotive Dealership

Our work environment includes:

- Modern office setting
- Food provided (biscuits, cakes & treats)

'''Duties'''
- Greet customers and provide excellent customer service throughout their visit
- Listen to customers' concerns and accurately document them
- Conduct vehicle inspections and communicate findings to customers
- Provide recommendations for necessary repairs and maintenance
- Upsell additional services and products to customers
- Create detailed service estimates for customers
- Schedule appointments and manage the service department's calendar
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicles
- Process payments and handle cash transactions

'''Qualifications'''
- Previous experience in a customer service role is essential
- Strong mechanical knowledge and understanding of automotive systems
- Excellent communication and interpersonal skills
- Ability to effectively upsell products and services to customers
- Proficient in cash handling and basic math skills
- Detail-oriented with strong organizational skills
- Ability to multitask in a fast-paced environment
- Familiarity with computer systems and software used in the automotive industry

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£32,000.00 per year

**Benefits**:

- Canteen
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Experience**:

- service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Shrewsbury (required)

Ability to Relocate:

- Shrewsbury: Relocate before starting work (required)

Work Location: In person


  • Senior Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Budgen Full time

    _**Budgen Motors are looking for an experienced Service Advisor to take the next step in their career and take the lead role in service reception to join our multi franchise dealership in Shrewsbury.**_ - **To be successful in the role it is essential that you have previous service advisor experience and have an engaging personality and a great attitude to...

  • Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Pendragon Full time

    **Service Advisor** **CarStore Shrewsbury** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    7 months ago


    Shrewsbury, United Kingdom Pendragon Full time

    **Service Advisor** **CarStore Shrewsbury** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Pendragon Full time

    **Service Advisor** **CarStore Shewsbury** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    7 months ago


    Shrewsbury, United Kingdom CarStore Full time

    **Service Advisor** **CarStore Shrewsbury** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    7 months ago


    Shrewsbury, United Kingdom CarStore Full time

    **Service Advisor** **CarStore Shewsbury** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at...

  • Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Pendragon Full time

    **CarStore Shrewsbury** **Salary of £23,103 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor at Evans Halshaw CarStore...


  • Shrewsbury, Shropshire, United Kingdom NHS Full time

    Job OverviewThis role is an exciting opportunity to join the NHS Commissioned Adult ADHD service as a Senior Clinical Advisor. As a key member of the team, you will be responsible for providing specialist clinical assessment and intervention to adults with ADHD and their families.

  • Service Advisor

    2 weeks ago


    Shrewsbury, United Kingdom Sytner Group Full time

    About the role  We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Shrewsbury. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.You will inform and consult on vehicle servicing, and keep the customer up to date at every...


  • Shrewsbury, Shropshire, United Kingdom Prince Personnel Limited Full time

    Job OverviewSenior Financial AdvisorWe are seeking a highly experienced Accountant to join our team as a Senior Financial Advisor. The successful candidate will be responsible for providing financial guidance and support to our clients, including financial planning, analysis, and reporting.The ideal candidate will have:Extensive experience in financial...

  • Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Autotech Recruit Full time

    **JOB DETAILS****: - APPLY NOW Service Advisor LOCATION // Shrewsbury COUNTY // Shropshire JOB REF // ATR_28747 rate // £17 - £21 per hour TYPE // Contract Are you a driven, enthusiastic and motivated individual with a passion for customer care? Would you like to work on a flexible basis with a number of main dealerships, independent workshops,...

  • Service Advisor

    7 months ago


    Shrewsbury, United Kingdom JT Hughes Full time

    **Based at**: JT Hughes Shrewsbury, 3 Battlefield Road, Shrewsbury **Reports to**: Honda Service Manager **Job Purpose**: To support the Aftersales Team (Service/Warranty) At JT Hughes Group we are a very successful family run established business. We pride ourselves for our outstanding customer service and long term staff retention. We have a new...

  • Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Inchcape Full time

    **Service Advisor - VW Shrewsbury** - Basic Salary up to £31,515 + OTE up to circa £41k, (depending on experience and accreditation)_ As a Service Advisor at our VW Shrewsbury Retail Centre you will not only receive and excellent salary package and OTE but also industry leading benefits package including: - **Vehicle purchase discounts** - There are...

  • Service Advisor

    3 weeks ago


    Shrewsbury, United Kingdom CV-Library Full time

    About the role   We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Shrewsbury.   As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to...

  • Service Advisor

    3 months ago


    Shrewsbury, United Kingdom Sytner Group Full time

    About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner BMW Shrewsbury. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at...

  • Bmw Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Rybrook Full time

    Rybrook Shrewsbury is looking for a Service Advisor. **Your role** We are looking to recruit an experienced Service Advisor who will thrive on achieving business targets and personal goals. You must be prepared to work hard in a challenging environment and be a committed and enthusiastic team player. **Your profile** The ideal applicant will have the...

  • Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Greenhous Full time

    Service Advisor - Greenhous Nissan, Featherbed Lane **Hours**:Monday to Friday, 8.00 am to 6.00 pm, i.e. 45 hrs hours per week, with one hour (unpaid) lunch break. Saturdays on a rota basis. **Salary**: £25,903.00 per annum A new opportunity has arisen to join the business as a Service Advisor at our Greenhous Nissan Featherbed Lane site. Other duties...


  • Shrewsbury, Shropshire, United Kingdom Furrows Group Full time

    Role OverviewWe are seeking a highly skilled Customer Service Advisor to join our aftersales contact centre in Shrewsbury. As a key member of our team, you will be responsible for delivering exceptional customer service through high-volume calls, online bookings, and live chats.As a successful candidate, you will have the opportunity to work with a...

  • Service Advisor

    6 months ago


    Shrewsbury, United Kingdom Greenhous Full time

    Service Advisor - Greenhous Vauxhall, Featherbed Lane **Hours**:Monday to Friday, 8.00 am to 6.00 pm, i.e. 45 hrs hours per week, with 1-hour (unpaid) lunch break. Saturdays on a rota basis. **Salary**: £27,000 per annum + Bonus A new opportunity has arisen to join the business as a Service Advisor at our Greenhous Vauxhall Featherbed Lane site reporting...


  • Shrewsbury, Shropshire, United Kingdom Public Practice Recruitment Ltd Full time

    This Senior Agricultural Advisor role in Shrewsbury is the perfect opportunity for an experienced accounting professional to combine their skills and passion for agriculture.As the successful candidate, you will oversee a diverse portfolio of agricultural clients, providing expert financial and advisory services tailored to the unique challenges of the...