Pcn Care Coordinator

2 weeks ago


Nuneaton, United Kingdom Nuneaton & Bedworth Primary Care Network Full time

Due to the current post-holder moving onto pastures new, an exciting opportunity has arisen to join the dynamic and growing team at Nuneaton & Bedworth Primary Care Network (PCN).

This role will work as part of our Personalised Care Team to provide administrative support in terms of processing referrals into the team, maintaining the referrals/marketplace database and supporting the Senior Team members.

**Main duties of the job**

We have recently brought our Social Prescribers, Health & Wellbeing Coaches (H&WBC) and Care Coordinators in-house and are keen to develop closer working relationships between these staff and our Mental Health team under the umbrella of Personalised Care, to support the needs of our patients and member practices.

You will maintain the recently implemented 'Joy' system which is used to record, allocate and manage referrals to our Social Prescribing and H&WBC teams, monitor Lone Working for the staff when they go to off-site to see patients and act as co-ordinator for the Personalised Care Team, so need to be good at communicating and enjoy working as part of a team.

One of the services that we provide for our patients is a 'Walk and Talk' initiative. Part of your role will be to work with the Health & Wellbeing Coach to coordinate patient numbers and support for the group meetings.

The Personalised Care Team meets every two months to share information and provide peer support/case reviews. You will work with the Team Leaders to organise these meetings, send out invitations, create agendas and produce the minutes.

You will also be required to support 2 meetings per month for the Warwickshire North Primary Care Networks.

**Overview of your organisation**

Nuneaton & Bedworth PCN is a large organisation covering 16 GP practices and roughly 120,000 patients.

We have more than 50 Additional Roles staff working across the practices in a number of different roles, which includes the Personalised Care Team.

We are really invested in our workforce, including the Personalised Care Team. We have recently expanded the Care Coordinator team from 3 to 7, the Social Prescribing team is expanding from 5 to 7 members and we have plans to recruit an additional Health & Wellbeing Coach over the coming weeks.

If you are an organised individual who gets on with people, then this could be the role for you.

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£26,500.00 per year

**Benefits**:

- Company pension
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Nuneaton, CV11 5TW: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in Nuneaton, CV11 5TW

Application deadline: 06/05/2024
Reference ID: PCN Care Coordinator - Personalised Care Administration


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