Receptionist/admin Assistant

3 weeks ago

Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

**Receptionist/Admin Assistant**:
**Band 3**:
**Main area**
- North & East AMH, LD & DOPMH Admin Team
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week (Working hours - 8.45 a.m. - 5.15 p.m.)
- **Job ref**
- 201-23-761-A**Site**
- Bodmin Clinic/Banham House
- **Town**
- Bodmin
- **Salary**
- £22,816 - £24,336 Per Annum
- **Salary period**
- Yearly
- **Closing**
- 10/08/2023 23:59Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**
- _Care based on what matters to people. _
- _Care provided at home or close to home. _
- _Improvement through learning, research and innovation. _
- _Prevention and alternatives to hospital._

**_Great Organisation_**
- _Buildings that support health and wellbeing. _
- _Technology enabled care. _
- _Care teams are supported by responsive corporate services. _
- _Safe, efficient, effective and productive._

**_Great People_**
- _A place people love to work and feel valued. _
- _Living our values with staff (all voices count). _
- _Attract, grow and develop talent. _
- _Leaders with compassion, who continuously learn and listen._

**_Great Partner_**
- _Encourage and enable effective partnerships. _
- _Joined-up community services. _
- _Work with others to maximise workforce opportunities. _
- _Reduce our impact on the environment._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
We have an exciting opportunity for a cheerful, friendly and patient focused individual to join our small team of experienced Receptionist/Team Clerks and the wider administrative and clerical team.

The successful post holder will be based between Bodmin Clinic and Banham House on the Bodmin Hospital site and will be required to provide an efficient reception and administrative service to the North Cornwall Integrated Community Mental Health Team and Dementia in Older People's Mental Health Service.

The post holder should also demonstrate a caring and sensitive approach to their work and be able to clearly communicate with colleagues, patients, carers, the general public and representatives from other hospitals and organisations.

Essential skills required for the post include - excellent telephone manner, strong interpersonal skills, excellent organisational skills, ability to prioritise tasks, effective time management, the ability to work calmly under pressure and to have some office/clerical experience.

The working hours of this post are Monday - Friday, 8.45 a.m. - 5.15 p.m.

Full time position - 37.5 hours per week.

**Main duties of the job**:
To provide reception and clerical support to the Integrated Community Mental Health Team (ICMHT) and Dementia in Older People’s Mental Health Service (DOPMH), maintaining an effective and efficient delivery of mental health services. To provide cover in the absence of other staff. To maintain an efficient clerical support and reception service to the ICMHT/DOPMH
in a busy and challenging environment.

**Working for our organisation**:
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Just over 568,000 people live here. A third of people who live in Cornwall are suppo

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