Ward Secretary/admin Support

3 weeks ago

Bodmin, United Kingdom Cornwall Partnership NHS Foundation Trust Full time

**Ward Secretary/Admin Support**:
**Band 3**:
**Main area**
- Ward Clerk
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 201-23-006**Site**
- Bodmin Hospital
- **Town**
- Bodmin
- **Salary**
- £21,730 - £23,177 per annum
- **Salary period**
- Yearly
- **Closing**
- 31/01/2023 23:59Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**:

- We will deliver safe, high quality, consistent and personalised care based on best practice. We are working to be a responsive organisation that listens and learns._

**_ Great Organisation_**_ _**:

- We work to be a green organisation, and our sustainability plan will deliver NHS net zero targets. We will support quality care, research and innovation. All our work will be underpinned by clear and transparent principles and systems._

**_ Great People _**:

- We will work together with our staff to create an organisation that supports our collective health and wellbeing. We will attract, retain and develop great people, and embed a caring, open, inclusive and restorative just culture that supports us to deliver quality care._

**_ Great Partner_**:

- With our partners we will deliver health care that improves people’s quality of life, prevents ill health and reduces inequalities. We will spend our money wisely to achieve high quality outcomes that matter to local people._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
An experienced administrator is required to provide a competent and effective service to the In-patient Services Team.

Bowman ward is a twelve bedded male Low Secure Unit in Bodmin hospital.

We strive to provide a creative and holistic service for men who are experiencing severe and enduring mental health problems. These men require time and intensive support to aid their recovery within a provision of low security. These may have a forensic history or been in contact with the criminal justice system.

A flexible, adaptable individual is required to provide administrative and clerical support to the In-patient Services. You must possess excellent communication skills, the ability to prioritise tasks and work calmly under pressure and the ability to deal with the public. Good standard of education English and Maths, essential qualifications RSA/OCR III Word Processing, NVQ 3 in Business Administration (or equivalent) and previous clerical and secretarial experience are essential for this position. Previous experience of working in a the NHS and mental health setting and knowledge of the Trust’s computer information systems would be desirable.

Demonstrate a caring and sensitive approach to their work and be able to communicate effectively with colleagues, the general public and representatives from other hospitals and organisations.

This is a 37.5 hours per week, 5 days a week, Monday - Friday, however this possibly may require working a flexible week over 7 days post.

**Main duties of the job**:

- To provide a competent and effective administration service to Bowman Ward Team/Inpatient Services Department
- Dealing with telephone queries; typing correspondence, maintaining ward stores; opening and sending post and ensuring invoices are authorised and paid; ensuring patient admission packs and Mental Health Act paperwork available, updating Policies and Procedure Folders.
- Processing CQUINNS data and maintain database as required
- Organising CPA’s and relevant documents
- Assist with Referral meetings and process relevant documents
- To ensure filing and efficient office systems are used and maintained
- Typing and distribution of all correspondence for ward team, including 24-hour discharge letters
- Minute taking of all ward related meetings
- Responsible for maintaining patient administration system (RIO)and scanning all appropriate documents
- Responsible for co-ordinatin

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