Junior UX Designer

3 months ago

Plymouth, United Kingdom The Range Full time

We are a Sunday Times Top Track 100 company and one of the UK 's fastest growing privately owned companies. The Range has grown enormously since its inception in 1989, and now has over 200 stores nationwide. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.

As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Junior UX Designer/Researcher to be based at our Head Office in Plymouth.

**About the Role**:
The Junior UX Designer/Researcher for The Range will be responsible for continually identifying and implementing website and app improvements in conjunction with the wider Digital team. These improvements will optimise the digital experience for our customers and ensure they are at the centre of our design decisions on an ongoing basis.

**Responsibilities**:

- Design and deliver wireframes, user stories and user journeys for a wide range of devices and interfaces which balance user needs, business goals and technological possibilities.
- Support the Lead UX Designer during the Discovery phase of a project, supporting in obtaining upfront research to ensure alignment with the wider team.
- Work alongside the Lead UX Designer in the running of the discovery sessions, creating the appropriate assets to capture requirements, these could include affinity diagrams, empathy maps and user journey maps, etc.
- Organize and schedule user research sessions and create test plans.
- Manage user research data repository i.e. video content, transcripts, survey answers to ensure research is accessible and visible to wider teams.
- Develop scenarios to understand the goals / tasks of the user.
- Create interview scripts and questions.
- Challenge the status quo with user insight and/or data making proactive use of internal/external sources to priorities necessary user experience improvements for The Range.

**Person Specification**:

- Confident in facilitating user research sessions and summarizing insights.
- A solid understanding of UX principles and methodologies. Good analytical skills to identify user behavioral patterns in large amounts of quantitative and qualitative data.
- Procientcy in Figma, Adobe XD, Sketch or other prototyping tools.
- Strong understanding of HTML, CSS and Javascript.
- Understanding of Google Analytics, Google Tag Manager and testing tools.
- Able to work as part of a cross-functional teams.
- Track record or design and prototyping to improve customer experience.

**What we offer**:

- Competitive salary
- Pension
- Long service awards.
- Employee discount.
- Cycle to work scheme.

**Position**:Permanent, Full-time

**Hours**: Monday - Friday, 08:45am - 17:30pm.

**Location**:Plymouth, Devon & London - Hybrid working

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