Operations Assistant

2 weeks ago


London, United Kingdom Kemp Services Ltd Full time

**Kemp Services Ltd (KSL)** are a small, friendly but rapidly growing commercial cleaning company based in London. As a business we offer both contract cleaning and one-off cleans (post construction, end of tenancy, deep cleans etc) and all associated services eg window cleaning, jet washing, carpet and flooring cleans.

We are looking for a strong administrator to join us as Operations Assistant.

**Please note** - Currently this role is remote with occasional office days every few weeks mainly in Ilford/East London. This may change depending on growth and needs of the business.

The role is to primarily assist the busy Operations Director who is responsible for the day-to-day operations of the company, HR & Recruitment and Admin functions.

**HR & Recruitment**
- Producing/distributing the weekly internal recruitment report
- Onboarding new KSL staff - obtaining ID documents, proof of right to work in the UK, putting together contracts and new starter paperwork, induction procedure
- Vetting/referencing of new staff
- Ensuring holiday/sickness/absences are captured and records updated
- Ensuring roles are covered in the event of emergency absence or planned holiday either with existing staff, agency staff or subcontractors
- Assisting with monthly payroll information checks
- Smart Task operational system - keeping updated, produce reports etc
- Adhoc projects - could include internal paperwork audits, updating and rolling out new policies/procedures etc

**Operations Admin**
- Producing Risk Assessment/Method Statement documents (RAMS) and information on cleaning chemicals - Control of Substances Hazardous to Health (COSHH) from templates
- Preparing site induction forms/information for builders cleans projects as necessary
- Ordering plant eg cherry pickers, specialist cleaning equipment, cleaning supplies as necessary
- Conducting subcontractor searches for specific jobs nationally, updating and maintaining the Subcontractor Master List, general onboarding of new subcontractors
- Uploading information onto various induction portals as necessary eg Biosite
- Client and site information sheets - to produce for new clients, maintain for existing clients
- Keeping track of what sites have had kit/supplies delivered to and ensuring it is picked up after the job is complete

**General**
- Liaising with KSL clients, suppliers and cleaning operatives as necessary on a daily basis
- Maintaining the KSL internal share drive documents for HR, Operations, Admin functions
- Assist with creation of any internal processes, forms etc and then implementation and maintenance and auditing our own internal procedures
- CulverDocs - become the operational link between CulverDocs, SmartTask and any other internal systems
- Answering switchboard calls
- Assist with adhoc tasks and projects in the business as a whole as required
- Assisting the MD or Commercial Director if required with any other tasks necessary for the business
- Innovation - we are big on finding the best way of carrying out our jobs

**Person specification**
- Friendly personality with great communication skills; not afraid to pick up the phone and talk to clients, suppliers, staff or ask questions
- Very good standard of English, both verbal and written
- Flexible and able to adapt to changing priorities
- Must be able to work effectively in a fast-paced role, good under pressure
- Good systems skills especially MS Office; good with picking up new systems
- Must be able to multi-task and work independently
- Must have a positive attitude and great work ethic

**Hours** - Monday to Friday, 5 hours per day - times to be discussed
**Pay** - £12 p/hr, PAYE paid monthly, accrued holiday

At KSL we all work very hard to make sure we deliver the best service to our clients; if this sounds like something you are passionate about too then please apply

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £12.00 per hour

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Are you able and willing to work remotely?
- Are you able to travel into Stratford, Ilford or East London areas for 'in-office' days?
- How soon are you available to start?

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administration: 3 years (preferred)

Work Location: Hybrid remote in London

Reference ID: KSL-OPS



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