Customer Service Adviser
3 weeks ago
**Responsibilities & Duties**
You must be able to handle customers in a friendly and professional manner at all times. You will be dealing with people who are moving home and probably finding the experience very stressful. Tact, understanding, quick-thinking and decisiveness as well as an ability to be assertive at the appropriate time are all qualities we would expect you to display. The environment you would be working in is very busy. It is a stressful job, with high demand situations a daily occurrence; these require strong coping and communications skills.
You would be expected to wear smart business clothing appropriate to a professional office.
Following your period of training you may be expected when necessary to conduct viewings for both sales and lettings. You would be expected to use you own car and a full clean driving licence is essential.
It is essential that you used to working on a computer as all our systems are online. A good standard of grammar and spelling is also essential. A professional understanding of what makes first-class customer service is also important, as are flexibility, multi-tasking and problem-solving skills and sales orientation.
**Qualifications**
You will need a good general educational background. Good academic qualifications are important. Previous estate agency experience would obviously be an advantage, but not essential, however, you _**must**_ have experience of working with the general public in a fast paced, high demand environment.
**How To Apply**
**Salary**: From £20,400.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: CA28-2-20
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