Customer Service Adviser

3 weeks ago


Stourbridge, United Kingdom Ian Perks Estate Agent Full time

**Responsibilities & Duties**

You must be able to handle customers in a friendly and professional manner at all times. You will be dealing with people who are moving home and probably finding the experience very stressful. Tact, understanding, quick-thinking and decisiveness as well as an ability to be assertive at the appropriate time are all qualities we would expect you to display. The environment you would be working in is very busy. It is a stressful job, with high demand situations a daily occurrence; these require strong coping and communications skills.

You would be expected to wear smart business clothing appropriate to a professional office.

Following your period of training you may be expected when necessary to conduct viewings for both sales and lettings. You would be expected to use you own car and a full clean driving licence is essential.

It is essential that you used to working on a computer as all our systems are online. A good standard of grammar and spelling is also essential. A professional understanding of what makes first-class customer service is also important, as are flexibility, multi-tasking and problem-solving skills and sales orientation.

**Qualifications**

You will need a good general educational background. Good academic qualifications are important. Previous estate agency experience would obviously be an advantage, but not essential, however, you _**must**_ have experience of working with the general public in a fast paced, high demand environment.

**How To Apply**

**Salary**: From £20,400.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Reference ID: CA28-2-20



  • Stourbridge, United Kingdom Yorkshire Building Society Full time

    **_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...

  • Volkswagen Service

    1 day ago


    Stourbridge, United Kingdom Johnsons Cars Full time

    Joining Johnsons Cars, you’ll be working with one of the UK’s leading independent Franchise Dealership Groups, with 58 multi-award winning Dealerships across the UK. As a member of the team, you’ll maintain the highest standards of professionalism and integrity at all times and deliver excellence in customer service. We pride ourselves on the...

  • Service Coordinator

    7 days ago


    Stourbridge, United Kingdom Cormek solutions Ltd Full time

    An Opportunity for a Service co-ordinator in an office based role. The role will require you to speak with clients, employees & sub contractors, to organise service attendances whilst also issuing reports and chasing remedial quotes. **Duties**: - Coordinate and schedule service appointments for clients - Maintain accurate records of client information...

  • Retail Assistant

    5 days ago


    Stourbridge, United Kingdom Nickolls & Perks Full time

    We are looking for an enthusiastic and knowledgeable individual to join our growing team at Nickolls and Perks. We are a well-established family run Wine and Spirits Merchants operating from our offices and shop in the centre of Stourbridge Town. The role is for retail assistant, duties will include: - General running of the shop - Ensuring shelves are...


  • Stourbridge, United Kingdom Glen Callum Associates Full time

    Job Ref: 3940KB **Location**: Office based - Commutable from Stourbridge, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Oldbury, Kidderminster, Wolverhampton, Bromsgrove Location Category: Midlands Central UK Job Category: Admin / IT Jobs Engineering / Manufacturing jobs Sales Jobs **Salary**: Circa £25-28k + bonus + generous holiday...

  • Sales Administrator

    7 days ago


    Stourbridge, United Kingdom ASC Connections Ltd Full time

    A Sales Administrator is required to join a manufacturing company based in Lye. Responsible for providing administrative support to their busy sales team. An office-based role, you will be required on site Monday - Friday. A technical administrative position, ideally you will have a background working in manufacturing or engineering as you will be working...

  • Retail Assistant

    5 days ago


    Stourbridge, United Kingdom Holland & Barrett Full time

    ABOUT US You probably recognize the name Holland & Barrett as a well-known high street store, but did you know that things are changing pretty quickly and we're on an exciting journey?! We have a vision to become a leading player in the global health & wellness industry. Our stores are the place where we can engage face-to-face with our customers and our...

  • Sales Manager

    4 weeks ago


    Stourbridge, United Kingdom Progresso Search Full time

    Our client is a highly reputed interior design house, headquartered in Birmingham. They specialise in providing bespoke design solutions for show homes, marketing suites, concierge areas, and luxury turn-key packages for high end residential interiors for developers and private clients. They provide a personalised, dedicated service that focuses on building...


  • Stourbridge, United Kingdom Jonathan Lee Recruitment Full time

    **Senior Account Manager - Automotive** The Senior Account Manager will be the guardian of our clients' strategic automotive sector customer relationships and be fully responsible for managing the sales, communication and profitability of these accounts to achieve the budgeted sales and profittargets. Reporting to the Commercial Director and working from a...


  • Stourbridge, United Kingdom NFP, an Aon company (Europe) Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Stourbridge, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Stourbridge, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Stourbridge, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Stourbridge, United Kingdom NFP Europe Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Stourbridge, United Kingdom NFP, an Aon company (Europe) Full time

    We are recruiting for a Commercial Account Handler to take responsibility for delivery of customer satisfaction to agreed service standards and procedures, ensuring full FCA compliance in all aspects of insurance. As well as working to ensure accuracy, efficiency and professionalism when dealing with both client and insurer in all aspects of the role: Mid...


  • Stourbridge, United Kingdom Lion Health Full time

    Job summary Lion Health currently has vacancies for Receptionists, also known as a Patient Services Officer. Patient Services Officers are the face of the dynamic and busy reception team at Lion Health and provide a pivotal link between patients and clinicians. Applicants must have excellent communication skills and be able to deliver a professional...


  • Stourbridge, United Kingdom Juniper Training Full time

    **What will the apprentice be doing?** - Answering calls and helping customers with queries and problems - Sorting invoices - Booking appointments - Ordering parts - And other general office duties **Job Type**: Apprenticeship **Salary**: From £10,296.00 per year **Benefits**: - Company events - Company pension Schedule: - Monday to Friday Ability to...

  • Workshop Fitter

    1 week ago


    Stourbridge, United Kingdom MET Recruitment UK LTD Full time

    Overview:MET Recruitment are currently recruiting for a Workshop Fitter for a local company based in Lye. They have been specialists in servicing and hire globally for the last half a century.Duties:Ensure effective hire fleet management and advise any spares / repairs required.Ensure damage or loss processes are adhered to.Produce written inspection /...

  • Hire Manager

    1 day ago


    Stourbridge, United Kingdom Arbil Limited Full time

    Job Purpose:To manage and develop the Lifting Gear and Rail Hire business in terms of its operational and commercial activities. Driving it forward to assist in the delivery of key objectives and targets as detailed in the Lifting Gear Business Plan, which also extends to the branch network.To build working relationships with Key Accounts and Key Suppliers...

  • Hire Manager

    4 hours ago


    Stourbridge, United Kingdom Arbil Limited Full time

    Job Purpose:To manage and develop the Lifting Gear and Rail Hire business in terms of its operational and commercial activities. Driving it forward to assist in the delivery of key objectives and targets as detailed in the Lifting Gear Business Plan, which also extends to the branch network.For a complete understanding of this opportunity, and what will be...