Transfer Agency Manager

4 days ago


London, United Kingdom eFinancial Careers Full time

Here at Meraki, we are currently working with a well established financial services company who are looking to add a Investment Services Supervisor to their team
This is a great opportunity to join a fast-paced Investment management environment where you will assume the role of a Investment Services Supervisor.
Please see below the details about the role...**
Responsibilities**The key responsibilities of the role include:

- Ensure all client/Investor issues are logged appropriately and the relevant dashboard updated.
- Act as the escalated point of contact for client and investor queries and complaints and ensure that each query/complaint is resolved satisfactorily providing a positive experience
- Support and communicate to your team any change/updates of new processes, controls, checklists and procedures.
- Experience in management/Supervision within Investor Services/Operations/Transfer Agency.
- Experience in client facing.
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