Transfer Agency Uk, Assistant Vice President, Hybrid

7 months ago

London, United Kingdom State Street Full time

Who we are looking for

A UK Transfer Agency Assistant Vice President who will assist in the set up, development and ongoing daily management of our Transfer Agency business in the UK.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Why this role is important to us

You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities.

Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for.

What you will be responsible for

As Transfer Agency UK Assistant Vice President you will:

- Play a lead role working within a larger project team in establishing a new transfer agency team in the UK. Contribute to informed decisions as the SME regarding the operating model, including system configuration, operational readiness and client service
- Assist Design and shape and manage the Transfer Agency business in the UK
- Partner effectively across the organization. You will listen, influence and collaborate with key partners. You will navigate complex organizational situations to build a common understanding and align on the path to improve the end-to-end client experience and outcomes. You will build strong, collaborative relationships with peers within other Transfer Agency teams globally
- Provide supervision and direction of the team and its resources in order to ensure internal and external client deliverables are met and quality customer service is maintained
- Manage the relationship with the client and all stakeholders
- Source, inspire, lead and develop diverse talent. You will bring a track record of identifying, attracting, developing and retaining diverse talent across the broader organization
- Monitor and communicate progress towards Transfer Agency targets. You will drive the team to achieve KRI’s and strategy goals
- Design, maintain, and oversee a comprehensive system of controls to identify, mitigate, and address potential business and operations risks in region
- You will deliver risk excellence and comply with the highest ethical standards and ensure adherence with legal, regulatory, compliance guidelines and internal policies
- Work with Risk Management, Compliance Officers, local Regulator and Internal Auditors to ensure awareness of and preparedness for any areas of concern, plans for upcoming reviews, and to follow up on ongoing issues

What we value

These skills will help you succeed in this role:

- Proven interpersonal and communication skills.
- Strong managerial and cross-functional leadership skills.
- Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents
- Experience working with operational teams to create scale while maintaining a strong control environment
- Expertise in project management and change management; strong execution skills.
- Proven experience in leading transformational change, driving continuous improvement and demonstrating process excellence.
- Strong executive presence and influencing skills.
- Highly organized with extensive analytical, problem-solving and negotiation skills

Education & Preferred Qualifications
- Master’s degree or professional certification in related field
- A minimum of 8 years of Transfer Agency leadership experience in a large, global financial services firm
- Expert knowledge of current trends and technical issues impacting the financial services particularly within Transfer Agency

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, in

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