Operational Hub Scheduler

6 months ago

Bilsthorpe, United Kingdom Via East Midlands Ltd Full time

**Operational Hub Scheduler**

**Working Pattern: 37 hrs per week - Monday to Friday**

**Location: Bilsthorpe, Nottinghamshire**

Via is currently looking for an Operational Hub Scheduler join our Business Services & Transformation Team based at our Head Office in Bilsthorpe, Nottinghamshire.

You provide a wide range of support to Operational teams in the scheduling and programming of works, liaising with staff and other teams, leading to the successful completion of a variety of highway related activities.

**The Job**

Key areas of responsibility will include:
- Scheduling of reactive, programmed and emergency work, ensuring that sufficient workload is allocated to operational resources to achieve optimum productivity and defined response times.
- Triage defect notifications and allocate work using an asset & works management system, to streamline workflow to Operational teams.
- Assess, and when necessary arrange, additional sub-contractors to assist with the delivery of maintenance works.
- Work collaboratively with colleagues in other service delivery teams to ensure that information required is received within agreed timeframes.
- Follow internal quality management processes ensuring compliance with data protection guidelines (GDPR).
- Support with the input and management of data associated with attendance to incidents on the network.
- Provide flexible support during adverse weather events to maintain a consistent and high-quality service.

**The Person**

Mainly you will be excited to be a vital part of our Business Services & Transformation Team, but there are just a few other things we’d like from you:
- Knowledge gained through practical experience in a works programming/scheduling environment.
- Experience of working in a highways related environment
- Excellent organisational skills
- Proven ability to plan and prioritise workload and react to enquires in a busy office environment, working efficiently and effectively to meet deadlines.
- Good numeracy skills and an aptitude to produce high standards of accuracy when manipulating data.
- Good oral and written communication skills and the ability to contribute to, and work effectively within, a team environment.

**About Via**

Based in Nottinghamshire, with a multi-skilled local workforce and a range of highly trained staff at a few different locations throughout the county. Via East Midlands provides sustainable highways services for Nottinghamshire and across the wider East Midlands region.

Our roles include highway maintenance, electrical works, mechanics, construction, forestry, road safety, civil engineering and much more. We combine a public-sector service ethos with a strong commercial focus, and we are passionate about innovation and creating and delivering sustainable solutions safely across Nottinghamshire and the wider East Midlands.

Via is a great place to work if you value work-life balance and we are committed to promoting a diverse and inclusive workplace. We offer a range of family friendly and inclusive employment policies, including generous annual leave allowances, with flexible working available to our office-based staff. With most of our work being based in the East Midlands, our front-line staff also enjoy short journeys to site each working day.

By joining us you will be part of a growing organisation that positively embraces customer and community aspirations.

If this sounds like you, it would be great to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
- Work from home

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Application question(s):

- Please indicate your salary expectations
- Do you have a full valid UK driver licence?

Work authorisation:

- United Kingdom (required)

Work Location: In person

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