Temporary Complaints Officer
4 days ago
Job description
Customer relations Officer
Week on week for 12 weeks with potential to go permanent
**Hours**: 35 hours per week, 9am - 5pm
**Based in Sidcup or Stratford office**
**This is an agile role with the expectation of being in the office 1-2 days per week, however there will be a need to be based in the Sidcup office for the first 2-3 weeks of training.**
**Hourly rate**: £15.70
**Start date**:ASAP
We’re looking for customer service professionals who have complaint handling experience, this is a very demanding role but it is within a very friendly and supportive team.
**Key criteria**:
- Excellent verbal and written communications skills, able to produce excellent letters
- Experienced in delivering customer focused services in a demanding, public facing environment
- Intermediate IT skills and use of MS Office suite/D365/CRM or similar
- Works collaboratively as part of a team in a fast paced, target driven environment and meets SLA’s set
- They will need to be caring, understanding, empathetic and be able to produce letters to a very high standard.
Braundton Consulting is a recruitment agency recruiting on behalf of a client.
**Job Types**: Full-time, Temporary contract
Contract length: 12 weeks
**Salary**: £15.70 per hour
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Kent
Reference ID: 8/184
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