Administrator

4 weeks ago

Nottingham, United Kingdom Safe Haven Group - Safe Sanctuary Living Full time

Administrator - Safe Sanctuary Living (Supported Living)

**Accountable to**: Registered Manager, Operations Director

**Location**: Registered Office

**Hours of Employment**: 16 hours per week (0930-1430) - Monday, Wednesday and Friday (some flexibility)

**Organisation Overview**:
We are a growing private provider committed to offering high-quality care, support and education to children and adults in a safe and nurturing environment. We have a strong emphasis in providing exceptional care and support while adhering to industry regulations and best practices. We are currently seeking a dedicated and experienced administrator to join our team.

**Our Mission**:
Our mission is to deliver a supportive and empowering service which enables us to deliver high quality support, care, and education.

Our core values and principles promote accountability which enables us to stay focused on well-being, keeping people safe from harm and supporting them to achieve their full potential.

**Our Values**:
**S**upportive: We provide caring, compassionate, and dedicated, support, care, and education to ensure people are safe and can thrive.
**A**ccountable: We hold our support, care, and education services accountable to the highest standards of safeguarding, integrity, transparency, ethics, and regulatory standards.
**F**ocused: We stay focused on understanding each person's uniqueness through a person-centred approach. We see the whole person to provide tailored support, care, and education for every individual's needs on what makes the biggest difference in their lives.
**E**mpowering: We empower people by building trusting relationships that focus on their strengths, dignity, and potential. Through compassionate support, care, and education we encourage and strive to achieve positive outcomes that enable people to reach their full potential.

**Job Summary**:
As an Administrator for our Supported Living service, you will be involved in all aspects of admin, relating to the care and support of our service users, and that of service delivery.

**Key Responsibilities**:
**1. System Management**:

- Have a good understanding of the care management system, as well as a sound understanding of policies and procedures.

**2. Data Entry and Maintenance**:

- Input and maintain accurate service user and employee records.

**3. Scheduling and Staffing**:

- Support in the scheduling of caregivers, ensuring that client care assignments are efficiently and effectively organised.
- Monitor caregiver availability, assignments, and shifts.

**4. Financial support**:

- Support the Registered Manager is carrying out financial audits of service user accounts and petty cash expenditure in the homes.

**5. Reporting**:

- Generate reports and analytics from our care management system to track key performance metrics and operational data.
- Provide regular reports to management on the status of schedules, billing, and client data.

**6. Communication and Documentation**:

- Liaise with internal departments to gather information at the request of the Registered Manager.
- Communicate relevant update to workforce, other departments and stakeholders.

**7. General support**:

- To support the Registered Manager and Directors with all aspects of service delivery and CQC compliance

**Experience and Qualifications**:

- Previous experience with care management systems, preferably “Nourish.”
- Someone who has a good understanding of care and service delivery.
- Strong computer skills.
- Excellent organisational skills and attention to detail.
- Effective communication and interpersonal skills.
- Problem-solving abilities and the capacity to work under pressure.
- Knowledge of CQC regulations and best practices.

**Equal Opportunity Employer**:
We are committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

**Job Types**: Part-time, Permanent

**Salary**: £11.54 per hour

Expected hours: 16 per week

Schedule:

- Day shift
- No weekends

Application question(s):

- Do you have knowledge of Care Management Systems?
- So you have a good understanding of Care and Service Delivery?
- Do you have knowledge of CQC regulations and best practices?
- Are you able to Problem Solve?
- Are you able to work under pressure?

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

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