Care Coordinator
3 weeks ago
Benefits: - Extensive benefit package. - Employee Assist Programme available from first day. - Fantastic wellbeing support package available with free counselling for you and your immediate family. - Competitive sick pay package. - Acknowledgement and rewards given for your dedication and achievements of your role.
**Company Description**:
**Are you an expert in people?**
**Are you seeking a role that specialises in support and care of others?**
Here at Home Instead St Helens, people are the heart and soul of our business. Without our fantastic people supporting our community we wouldn’t be able to confidently say we are the best at delivering top quality home care in St Helens.
We are seeking a **“People Specialist”** who is enthusiastic, passionate and driven to ensure the satisfaction and positive experience of all employees of Home Instead St Helens.
This role will be coordinating and managing every aspect of the CAREGivers experience, you will be advertising for CAREGivers followed by recruiting the individuals to then leasing with our Training and Retention Ambassador, our Scheduler, Client Care Coordinator and Directors of our business to ensure all CARGivers receive the best job satisfaction possible.
**Job Description**:
**Duties;**
Support CAREGiver retention processes and plans along side our Retention Ambassador.
- Support the management of the Learning Management System, ensuring training records and the teams training compliance is up-to date and at all times.
- Schedule training sessions for CAREGivers and support the Trainer in the preparation of training sessions if required.
- Ensure CAREGiver documentation is up to date and in-line with regulation and our standards.
- You will conduct weekly support processes for our CAREGivers such as conduct support visits, supervisions, appraisals and training visits.
- Support our Scheduler in ensuring each CAREGiver has a balanced and fair rota, this may mean, at times, you both work as a team to schedule all rotas.
- Support with HR process for CAREGivers.
- Conduct weekly scheduled On Call duties.
- Carry out any other duties deemed necessary for the successful operation of the business.
**Qualifications**:
**Specifications;**
- At least 1 year superior position experience supporting people in a team.
- Minimum of NVQ Level 3 or equivalent.
- Excellent computer skills.
- Must be a car driver and a Full UK Driving Licence.
- Must have excellent time management and planning skills.
- Must be able to work to precise deadlines and work within clear guidelines.
- Team work and clear communication skills are essential.
- Passion, positivity, fairness and a driven mentality are essential characteristics needed for this position.
- Care Coordinator experience desirable but not essential.
**Additional Information**:
**Details;**
- £23,000 to £25,000 based on experience and expertise.
- 37.5 hours spread over Thurs, Fri, Sat, Sun, Mon
- Flexible working hours and or working from home can be arranged on a Saturday and Sunday if the needs of the business allow.
- Saturday, Sunday On Call duties
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