Generalist Advice Worker/advice Session Supervisor
2 weeks ago
**Position**: Generalist Advice Worker/Advice Session Supervisor or Trainee position
**Location**: Southwark, London
**Closing date**: 15 April 2024
**Role details**:
Job title:
Generalist Advice Worker/Advice Session Supervisor or Trainee position
**Location**:
Southwark
**Salary**:
SO1 - £36,001 to £37,870 per annum
Salary pro rata:
No
London allowance:
Yes
Hours per week:
35 hours per week
Type of contract:
Permanent
15/04/2024
Closing time:
09:00
Interview date:
18/04/2024
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.
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