Customer Care/quality Assurance Coordinator

3 weeks ago


Bristol, United Kingdom Redcliffe Homes Ltd Full time

Redcliffe Homes is an established independent house building company creating desirable homes in sought after locations throughout the South West.

We currently have a vacancy for a coordinator, working mainly for our Customer Care/Quality Assurance and Build Departments. The role will be full time at our Head Office in Chipping Sodbury; working alongside our Office Manager when required and reporting to the Quality Assurance Manager.
- Positive, with a problem solving attitude
- Highly organised
- Able to work using their own initiative
- Have attention to detail
- An excellent all-round communicator
- Conversant with Microsoft Office 365
- Able to work in a small team environment and have a good sense of humour.

The Job role:

- Assist the Quality Assurance Manager with customer care enquiries/issues to completion within an acceptable timeframe
- Data entry
- Diary management for quality assurance team
- Liaising with contractors/suppliers
- Raising purchase orders/contra charges
- General office administration duties
- Phone and lunch break cover

We offer a competitive salary and benefits package, and a friendly, collegial working environment.

**Benefits**:

- Gym membership
- Private medical insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bristol, BS37 6AH: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Application deadline: 17/05/2024



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