Customer Care/quality Assurance Coordinator
3 weeks ago
Redcliffe Homes is an established independent house building company creating desirable homes in sought after locations throughout the South West.
We currently have a vacancy for a coordinator, working mainly for our Customer Care/Quality Assurance and Build Departments. The role will be full time at our Head Office in Chipping Sodbury; working alongside our Office Manager when required and reporting to the Quality Assurance Manager.
- Positive, with a problem solving attitude
- Highly organised
- Able to work using their own initiative
- Have attention to detail
- An excellent all-round communicator
- Conversant with Microsoft Office 365
- Able to work in a small team environment and have a good sense of humour.
The Job role:
- Assist the Quality Assurance Manager with customer care enquiries/issues to completion within an acceptable timeframe
- Data entry
- Diary management for quality assurance team
- Liaising with contractors/suppliers
- Raising purchase orders/contra charges
- General office administration duties
- Phone and lunch break cover
We offer a competitive salary and benefits package, and a friendly, collegial working environment.
**Benefits**:
- Gym membership
- Private medical insurance
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bristol, BS37 6AH: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
Application deadline: 17/05/2024
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