Parts Advisor

7 months ago


Oldbury, United Kingdom TTE (Truck & Trailer Equipment) Full time

We currently have an exciting new opportunity for an experienced **Parts Advisor**, based at our main site in Oldbury and reporting directly to the General Manager.

You will be responsible for both face-to-face and telephone sales enquires, from customers, identifying parts numbers required and processing through to invoicing and delivery whilst ensuring that all customers are informed of any parts promotions, maximising sales opportunities. In addition you will also be responsible for locating any ‘non-stocked’ items from various suppliers to meet our customers’ needs.

Working as part of a small team you will ensure that all procedures and processes are followed and actioned correctly, and that the department is adequately staffed at all times.

Key Accountabilities:

- To answer telephone calls within five rings and dealing with subsequent customers enquiries in a professional and efficient manner.
- To ensure the customers are informed of any parts promotions and to maximise selling opportunities.
- To locate ‘non-stocked’ items from various suppliers to meet customer needs.
- To check all items delivered and collected correspond to relevant paperwork, and produce all invoices/ returns notes correctly in accordance with audit requirements by the end of each day.
- To collect monies owed from customers, using approved procedures and ensuring each payment is receipted.

Knowledge of commercial vehicles would be a distinct advantage, as would be experience of Kerridge.

TTE is one of the UK's leading suppliers of HGV spare parts for all major European trucks, buses, vans and trailers. We have been providing all makes commercial vehicle parts for over 30 years and believe in providing a first class service to all our customers.

TTE is part of Motus Vehicle Solutions, a division of Motus Group (UK) Ltd, offering a wide range of aftermarket support services to the LCV and HGV industries and fleet operators. From van conversions and bodybuilding, tail lift supply, training, parts and distribution and ‘all makes’ commercial vehicle parts, we pride ourselves on our customer focused approach and finding the right solutions for our customers’ needs.

**Salary**: £25,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Referral programme

**Experience**:

- Main Dealer or Motor factor: 2 years (preferred)
- commercial vehicle parts: 1 year (preferred)

Licence/Certification:

- full driving licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person


  • Sales Advisor

    7 months ago


    Oldbury, United Kingdom Euro Car Parts Full time

    **Sales Advisor - Oldbury** **The Role** As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers - ultimately delivering on...

  • Parts Advisor

    3 days ago


    Oldbury, United Kingdom Recruit4Talent Full time

    **Parts Advisor** sought by an automotive parts group comprising two of the most established market leaders in the car parts industry. They supply parts for Jaguar, Daimler, MG, Triumph, Morris Minor and MX5 cars, and are dedicated to providingsuperior quality, value and choice and a desire for excellence is at the heart of this commitment. They export...

  • Parts Advisor

    5 days ago


    Oldbury, United Kingdom Sytner Group Full time

    **About the role** Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Oldbury. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist...

  • Parts Advisor

    7 months ago


    Oldbury, United Kingdom Sytner Group Full time

    **About the role** Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner Oldbury. As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist...

  • Parts Sales Advisor

    5 days ago


    Oldbury, United Kingdom Clemence Rogers Recruitment Full time

    **Parts Sales Advisor** **Oldbury** **£25,000 - £26,000pa** Clemence Rogers are currently working with a well establish automotive company in their search for a Parts Sales Advisor to join their team in Oldbury. **Duties** - As a Parts Sales Advisor, you will be accountable for achieving sales targets by selling parts via the front counter and...

  • Parts Advisor

    6 months ago


    Oldbury, United Kingdom Motus Vehicle Solutions Full time

    Job Introduction We currently have an exciting new opportunity for an experienced **Parts Advisor**, based at our main site in Oldbury and reporting directly to the General Manager. You will be responsible for both face-to-face and telephone sales enquires, from customers, identifying parts numbers required and processing through to invoicing and delivery...

  • Customer Advisor

    3 days ago


    Oldbury, United Kingdom The AA Full time

    **Company description**: **Job Title**: Customer Service Advisor - Emergency Breakdown **Location**: Remote **Salary**: £21,925 (including shift allowance) **Contract**: Full time - permanent **Hours**: Rotating shift pattern covering 7 days a week and bank holidays, working 6 days on, 3 days off on a 24-hour contract. Solution bringers. Day makers....

  • Health Advisor

    6 months ago


    Oldbury, United Kingdom DHU Healthcare Full time

    Job Introduction **NHS 111 Health Advisor - Oldbury** **Salary: £11.11 per hour** **Evenings: 30% enhancement** **Weekends: 45% enhancement** **Full Time or Part Time: we offer a variety of shift patterns including 4 on 4 off and weekends only, ranging from 15 to 37.5 hours per week** **Location**:Oldbury, West Midlands** Have you ever wated to play...

  • Parts Supervisor

    6 months ago


    Oldbury, United Kingdom Motus Vehicle Solutions Full time

    Job Introduction - **Are you an experienced Parts Advisor looking for that next step?**: - ** Are you someone who has a passion for delivering an excellent customer experience?** **Then this could be the perfect opportunity for you!** **We currently have a new exciting opportunity for a Parts Supervisor to join our busy team, at our Oldbury based...

  • Service Advisor

    7 months ago


    Oldbury, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Oldbury. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...


  • Oldbury, United Kingdom Lindab Ltd Full time

    **WE ARE NOW HIRING!** **Role: Customer Service Advisor** **Hours of Work: Monday - Thursday 08:00am - 17:00pm** **Friday 08:00am - 16:00pm** Do you have a **great communication skills** and experience working in a **pressurised **environment **juggling multiple tasks **simultaneously**?** Well, we have a great opportunity for a Customer Service Advisor...

  • Parts Supervisor

    7 months ago


    Oldbury, United Kingdom TTE (Truck & Trailer Equipment) Full time

    **Are you an experienced Parts Advisor looking for that next step?**: - **Are you someone who has a passion for delivering an excellent customer experience?** **Then this could be the perfect opportunity for you!** **We currently have a new exciting opportunity for a Parts Supervisor to join our busy team, at our Oldbury based business.** Reporting the...


  • Oldbury, United Kingdom Montracon Ltd Full time

    **Parts Sales Adviser - Oldbury Depot** Montracon is one of the leading trailer manufacturers serving the UK, Ireland and export markets and offers a high-quality, diverse product portfolio. We are now looking for a Parts Sales Adviserto join our team. Working in a parts environment handling all incoming deliveries, stock control and external sales...

  • HR Advisor

    5 days ago


    Oldbury, United Kingdom Howells Solutions Full time

    **HR Advisor - Permanent £30-£40k Oldbury based (3-4 days per week) and Liverpool based (1-2 days per week)** Due to continuous success and growth our client is currently seeking an experienced HR Advisor to join their team based in Oldbury (3-4 days per week) and Liverpool (1-2 days per week). As a knowledge expert, you will advise on standard & complex...


  • Oldbury, United Kingdom Elitep Full time

    Our esteemed client is currently seeking a highly skilled and motivated Customer Service Advisor to join their team based in Oldbury. As a Customer Service Advisor, you will play a key role in providing exceptional customer service and ensuring a seamless experience. Duties will include but not be limited to the following: - Provide high-quality customer...


  • Oldbury, United Kingdom The AA Full time

    **Company description** Job Title: Customer Service Advisor - Service Delivery Location: Oldbury **Salary**: £21,708 (£20,100 base salary plus 8% shift allowance) Contract: Full time - permanent Hours: Rotating shift pattern covering 7 days a week and bank holidays 24-hour contract including nights, typical shifts fall between 06:00 - 02:15 Start...

  • Customer Advisor

    6 months ago


    Oldbury, United Kingdom The AA Full time

    **This is the job**: Become a Customer Advisor **About Us**: At The AA, we’re not just about breakdowns - we’re about breakthroughs. Our customer advisors play a pivotal role in connecting with potential customers, understanding their needs, and providing tailored solutions. If you’re passionate about customer service and thrive on making a...

  • Customer Advisor

    6 months ago


    Oldbury, United Kingdom The AA Full time

    **This is the job**: **Department**: Electric Vehicle Support - Customer Advisor **Salary**: £24,500 **Location**: Oldbury **Workstyle**: Office Based (Resident Working) **Contract**: Permanent Full-time **Hours**: 4 days on 4 days off (avg. 40 hrs p/w). Shifts between 06:00-20:45. As an EV Support Customer Advisor in our Oldbury office, you’ll join...

  • Accommodation Advisor

    7 months ago


    Oldbury, United Kingdom Nacro Full time

    **Accommodation Advisor** **Job type: Full time** **Contract Type: Permanent** **Salary: £25,227 per annum** **Hours: 35 hours per week (+ 5 hours paid lunch)** **Location: Black Country** **About Nacro** We believe that for people who end up in prison, it should be the start of somewhere better - not a road to nowhere. We don’t just talk about...


  • Oldbury, United Kingdom The AA Full time

    **This is the job**: Here at the AA, our Service Delivery Customer Service Advisors are the engine that keeps our motors running. Working in partnership with our Emergency Breakdown department, our Customer Service Advisors guarantee we get help to our members as quickly and efficiently as possible, wherever or whenever they’ve broken down. This critical...