Customer Service Advisor

1 day ago


Stockport, United Kingdom Matt Burton Associates Full time

MBA are looking for a **Customer Service Advisor** for a new exclusive client, specialising in insurance claims from their head office in Stockport. This is a great opportunity for someone to bring their personality, drive and customer focus and learn new skills within the insurance industry.

For over 30 years, our client has worked alongside some of the largest insurers in the UK, offering a first-class, all-round service to their customers who have experienced drainage issues. This has also expanded to include internal perils such as floods & escape of water.

In return, the **Customer Service Advisor** can expect an annual salary up to £24,000 (DOE), 22 days annual leave, company pension enrolment, access to external qualifications and free parking in Stockport. The working hours are Mon - Fri (8am - 4pm, 9am - 5pm or 10am - 6pm). There are also occasional Saturdays (currently 1 in 6 - 9am - 2pm) which is paid at time and a half.

**Customer Service Advisor** **Responsibilities**
- Taking new claims instructions
- Setting up new claims on the system
- Supporting the claims handlers with administrative tasks
- Updating database / CRM system
**To be considered, the Customer Service Advisor needs to have**:

- Customer Service Experience
- Strong attention to detail
- Excellent Customer Service skills
- Drive and Ambition
Any experience working for an insurance / claims environment will be highly advantageous, though in no way essential. This is an office-based role so the ability to commute to Hazel Grove, Stockport is a must.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

Additional pay:

- Yearly bonus

**Benefits**:

- Company pension
- On-site parking
Reference ID: TCHDG/ND



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