Customer Service Advisor

3 months ago


Stockport, United Kingdom CB Staffing Group Full time

**Job Description: Customer Service Advisor**

**Key Responsibilities**:

- Resolving customer complaints and issues promptly and effectively.
- Maintaining accurate records of customer interactions and transactions.
- Liaising with other departments to ensure customer satisfaction.
- Providing product and service information to customers.
- Identifying and escalating priority issues to management.

**Requirements**:

- Proven customer support experience.
- Excellent communication skills.
- Strong problem-solving skills.
- Ability to multitask and manage time effectively.
- High attention to detail.
- Ability to work in a fast-paced environment.
- Proficient in Microsoft Office.
- Knowledge of customer service principles and practices.

**Working Hours**:
The working hours for this position are 09:30 to 17:30.

£11ph

£11.00ph



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