Receptionist/ Customer Care

3 months ago


Warrington, United Kingdom Caldwell Construction Full time

Caldwell Constructions are looking to recruit a Receptionist / Customer Care Administrator. We are seeking an enthusiastic, trustworthy, and highly organised individual with a can-do attitude who is not afraid of a challenge and thrives within a lively, fast-paced environment.

**Reception**
- Greet all visitors in friendly and professional manor and supply them with refreshments when appropriate.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Answering phone calls in a professional manner / taking messages / Re-directing lines.
- Sorting and distributing post.
- Maintain the general office filing system.
- Take inventory of stationary supplies and restock as needed.
- Performing ad-hoc administration duties
- Keeping attendance records

**Customer Care -**
- Keep up to date records of customer care issues.
- Deal with clients regularly and keep them up to date.
- Speak with operatives to book in inspections/work.
- Contact residents with appointment dates.
- Internal & External communication e.g., verbal, written.

**Essential -**
- Confident with Microsoft packages: Word / Excel / Powerpoint.
- Professional telephone manner

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Receptionist / Customer Care Administrator.



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