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Support Manager

4 months ago

Cirencester, United Kingdom Henry Nicholas Associates Full time

* Client and employee support
- Business transformation
- Administration and CRM support
Unique position supporting the Business Transformation Director in onboarding clients, internal support and ongoing insight and training.
The experience we need.
- Excellent time management, organisational, problem-solving, and interpersonal skills with the ability to work under pressure.
- Technically minded problem solver
- Strong verbal and written communication skills for internal contact with stakeholders at all levels
- Demonstrable experience in a business support function/ administrative/ system support role
- Previous experience in a marketing agency environment is advantageous
- Experience in scoping, maintaining and/or interpreting business reports
- An approachable personality who can build strong rapport with internal teams and stakeholders
- A strong ability to successfully manage multiple tasks under pressure
The role.
The Support Manager will:

- Provide ongoing support to all users
- Provide training for users within the business
- Support with timely implementation and maintenance of CRM features
- Produce business reporting
- Support with the adoption of new processes/ systems
The company.
My client is part of a global marketing services business who predominantly work with retail brands. They have offices all over the world and have a great team in Cirencester doing fantastic things at the moment. You will be based in the Cirencester officeideally twice a week with remote working the remaining 3.
What you'll get in return.
For all your hard work as Support Manager in this amazing company, you'll be rewarded with a competitive salary of up to £26k depending on experience with generous holiday, pension and other great benefits.
How to apply.
For more info on this or similar roles please give Dan Carne a call